Job Requirements and responsibilities
- Prepare service reports by collecting and analyzing customer information
- Recommend potential products or services to management by collecting customer information and analyzing customer needs
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Good communication skills
- Responsibility and patience
- The irregular working hours can be accepted
- Able to work on weekends and public holidays