FOOD SERVICES SERVICE CREW

57 EMPLOYMENT AGENCY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading employment agency in Singapore seeks a dedicated customer service professional to greet and assist guests, take orders, and ensure a great dining experience. The ideal candidate must have experience with cash registers, strong communication skills, and the ability to work flexible shifts including weekends and night hours.

Qualifications

• Hands-on experience with cash register and ordering information system.
• Excellent presentation skills and strong organizational capabilities.
• Ability to work in a fast-paced environment and during shifts.

Responsibilities

• Greet and escort customers to their tables.
• Take accurate food and drinks orders.
• Serve food and drink orders.

Skills

Customer service skills

Cash register experience

Basic math skills

Multitasking skills

Effective communication

Job description

Responsibilities

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Inform customers about the day’s specials
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software, order slips or by memorisation
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Follow all relevant health department regulations
• Provide excellent customer service to guests

Requirements and skills

• Hands‑on experience with cash register and ordering information system
• Basic math skills
• Attentiveness and patience for customers
• Excellent presentation skills
• Strong organisational and multitasking skills, with the ability to perform well in a fast‑paced environment
• Active listening and effective communication skills
• Team spirit
• Flexibility to work in shifts
• Must work on weekends/PH.
• Able to work night shift