FOOD SERVICES OPERATIONS MANAGER

S.M.H FAMILY FOOD & CATERING PTE. LTD.; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A food services company in Singapore is seeking a Food Services Operations Manager to oversee daily operations and manage staff. The role involves ensuring food safety and quality, handling budgeting and finances, and driving customer satisfaction. The ideal candidate should have a Diploma in Food Service Management and experience in the food and beverage industry, with strong leadership and communication skills. This position also includes managing inventory and compliance with local regulations.

Qualifications

• Strong leadership skills required to manage staff effectively.
• Experience in food and beverage, culinary, or related fields is necessary.
• Must possess excellent communication and problem-solving abilities.

Responsibilities

• Ensure smooth and efficient flow of daily food service.
• Recruit, train, and supervise personnel.
• Enforce food safety, hygiene, and sanitation standards.
• Manage budgets and oversee financial activities.
• Ensure high levels of customer satisfaction.
• Monitor inventory and manage supplier relationships.
• Ensure compliance with local regulations and contribute to strategic plans.

Skills

Leadership

Communication

Problem-solving

Analytical skills

Education

Diploma in Food Service Management

Job description

A Food Services Operations Manager

oversees daily operations, manages staff, ensures food safety and quality, handles budgeting and finances, and drives customer satisfaction

. Key responsibilities include developing and enforcing standard operating procedures, managing inventory and suppliers, and making strategic plans for the business.

Core responsibilities

• Overseeing daily operations: Ensures the smooth and efficient flow of daily food service, from preparation to service.
• Staff management: Recruits, schedules, trains, and supervises personnel, ensuring a positive and productive work environment.
• Food safety and quality: Enforces strict adherence to food safety, hygiene, and sanitation standards, and maintains high standards for food quality, presentation, and portion control.
• Financial management: Develops and manages budgets, controls costs, manages revenue and expenditure, and oversees purchasing activities.
• Customer satisfaction: Manages the customer experience and resolves complaints to ensure high levels of customer satisfaction.
• Inventory and supply management: Monitors inventory, places orders for supplies, and manages relationships with suppliers.
• Compliance and strategy: Ensures compliance with all local regulations and licensing requirements and contributes to strategic planning for the business.

Qualifications

• Education: Diploma in Food Service Management.
• Experience: Experience in the food and beverage, culinary, or related professional fields are typically required.
• Skills: Requires strong leadership, communication, problem-solving, and analytical skills.