FOOD SERVICES OPERATIONS MANAGER

RMR INTERNATIONAL PRIVATE LIMITED; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading food service management company in Singapore is seeking a Food Services Operations Manager to oversee daily operations, ensuring high standards of food safety and quality. The role includes managing staff, inventory, and supplier coordination, alongside menu planning and operational cost control. The ideal candidate has a degree in Food & Beverage Management or related fields, coupled with proven experience in hospitality management. Strong leadership and communication skills are essential for achieving customer satisfaction.

Qualifications

• Proven experience in food service operations or hospitality management.
• Knowledge of HACCP, food safety regulations, and hygiene standards.
• Good financial planning, budgeting, and reporting skills.

Responsibilities

• Oversee daily food service operations including food preparation and service standards.
• Ensure compliance with food safety regulations and quality standards.
• Monitor stock, manage inventory, and coordinate procurement with suppliers.
• Supervise, train, and schedule food service staff.
• Develop operational procedures to improve service efficiency.

Skills

Strong leadership

Communication skills

Team management

Problem-solving

Multitasking

Customer service

Education

Diploma/Degree in Food & Beverage Management

Diploma/Degree in Hospitality

Diploma/Degree in Business Administration

Tools

POS systems

Inventory systems

MS Office

Job description

Job Description:

The Food Services Operations Manager is responsible for overseeing daily food service operations, ensuring high standards of food safety, quality, and customer satisfaction. This role includes managing staff, monitoring inventory, coordinating with suppliers, and ensuring compliance with health and safety regulations. The manager will also be responsible for planning menus, controlling operational costs, and continuously improving service efficiency and workflow.

Key Responsibilities:

• Oversee daily food service operations including food preparation, service standards, and hygiene practices.
• Ensure compliance with food safety regulations, quality standards, and company policies.
• Monitor stock, manage inventory, and coordinate procurement with suppliers.
• Supervise, train, and schedule food service staff to ensure effective work performance.
• Develop and implement operational procedures to improve service efficiency and customer experience.
• Review sales reports, manage budgets, and control operational costs.
• Handle customer inquiries, feedback, and resolve service-related issues promptly.
• Assist in menu planning, pricing, and promotional activities.
• Conduct regular audits to ensure workplace safety, cleanliness, and compliance with regulatory requirements.
• Prepare operational reports for management review.

Required Skills & Qualifications:

• Diploma/Degree in Food & Beverage Management, Hospitality, Business Administration, or related field.
• Proven experience in food service operations or hospitality management.
• Strong leadership, communication, and team management skills.
• Knowledge of HACCP, food safety regulations, and hygiene standards.
• Ability to multitask, solve problems, and work in a fast-paced environment.
• Good financial planning, budgeting, and reporting skills.

Additional Preferred Skills:

• Experience in vendor management and menu planning.
• Customer service and quality assurance management skills.
• Computer literacy (POS systems, inventory systems, MS Office).