Food Services Operations Manager

GROUP THERAPY COFFEE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local food service provider in Singapore seeks an Operations Manager to oversee daily operations, focusing on staff leadership, financial performance, and customer satisfaction. The ideal candidate will manage budgets, ensure compliance with health standards, and develop strategic plans for growth. If you have a strong background in food service management and a commitment to excellence, we encourage you to apply.

Responsibilities

• Oversee day-to-day functioning of food service operations.
• Recruit, train, and manage food service staff.
• Develop and manage budgets, control costs.
• Ensure compliance with health and food safety standards.
• Develop short and long-term operational plans.
• Coordinate with vendors and manage inventory.
• Implement strategies to enhance customer service.

Job description

Responsibilities

• Operations management: Oversee the day-to-day functioning of food service operations, ensuring high-quality food and a positive customer experience across all venues.
• Staff leadership: Recruit, train, and manage food service staff, including hiring, scheduling, and performance evaluation.
• Financial management: Develop and manage budgets, control costs, and monitor financial performance to meet or exceed financial goals.
• Quality and safety: Ensure all operations comply with health and food safety standards, and maintain consistent quality in food and service.
• Strategic planning: Develop short and long-term operational plans to drive success, efficiency, and growth.
• Vendor and supply management: Coordinate with vendors, manage inventory, and oversee the ordering of food, beverages, and supplies.
• Customer satisfaction: Implement strategies to enhance customer service and satisfaction, including developing service recovery systems.