Food Outlet Manager

JAPAN FLAVORS GROUP PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading food retail company in Singapore is seeking an experienced Operations Manager to oversee daily operations across multiple retail food outlets. The ideal candidate will have a minimum of 10 years of relevant experience, strong operational and people management skills, and be willing to work on weekends and public holidays. Key responsibilities include ensuring service standards, managing staff, and preparing operational reports.

Qualifications

• Minimum 10 years of relevant experience in retail food outlet or F&B operations.
• Experience managing multiple outlets is an advantage.
• Strong operational and people management skills.

Responsibilities

• Manage and oversee daily operations of multiple retail food outlets.
• Supervise outlet supervisors and frontline staff, including duty planning and shift scheduling.
• Ensure consistent service standards, food quality, and outlet cleanliness.
• Monitor manpower deployment, attendance, and staff performance.
• Ensure compliance with NEA, SFA, MOM, and company operational requirements.
• Handle customer feedback and resolve operational issues.
• Prepare basic operational and performance reports.

Skills

Operational management

People management

Communication skills

Job description

Job Responsibilities

• Manage and oversee daily operations of multiple retail food outlets

• Supervise outlet supervisors and frontline staff, including duty planning and shift scheduling

• Ensure consistent service standards, food quality, and outlet cleanliness

• Monitor manpower deployment, attendance, and staff performance

• Ensure compliance with NEA, SFA, MOM, and company operational requirements

• Handle customer feedback and resolve operational issues

• Prepare basic operational and performance reports

Requirements

• Minimum 10 years of relevant experience in retail food outlet or F&B operations

• Experience managing multiple outlets is an advantage

• Strong operational and people management skills

• Willing to work weekends and public holidays