Food Outlet Manager

RUMEL (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading catering company in Singapore is seeking a Manager to lead outlet crew, achieve sales targets, and ensure operational performance. This role involves assisting with inspections, managing daily sales, and maintaining high standards of hygiene and customer service. The ideal candidate should have strong leadership skills and a focus on delivering exceptional customer satisfaction. This position offers the opportunity to directly impact the success and profitability of the outlet.

Responsibilities

• Lead a team of outlet crew to achieve sales targets.
• Assist inspectors during outlet inspections.
• Conduct regular checks on hygiene and service standards.

Job description

• Led a team of outlet crew in achieving sales targets and overall performance of outlets
• Ability to lead and set directions as well as provide guidelines to the operation team according to company SOPs and operational workflows.
• Assist inspectors of relevant authorities/ agencies such as SFA and SCDF during outlet inspection and follow-up actions.
• Able to handle daily sales settlement.
• Responsible for the financial and operational performance of the Outlet.
• Conduct regular checks on the hygiene, service standards and quality of products.
• Check manpower for each shift, paying particular attention to slow periods and peak periods.
• Record of staff attendance, absence, PH, annual leave, etc.
• Ensure that the brand values and standards are delivered, and profitability achieved.
• Delivering superior guest services and ensuring absolute customer satisfaction.