Food & Beverage Supervisor

SAM WEI FOOD (TONG XIN) PTE. LTD.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A prestigious dining establishment in Singapore is seeking a dedicated individual for a supervisory role. The candidate will engage with guests to provide high-quality service, motivate a cohesive team, and handle complaints effectively. A minimum of 2 years in a relevant role is required, as well as the ability to multitask in a fast-paced environment. Shift work including weekends and public holidays is necessary.

Qualifications

• At least 2 years of relevant supervisory experience in hospitality.
• Able to work independently and as a team player.
• Must be customer-oriented with a pleasant demeanor.

Responsibilities

• Engage with guests to ensure high service standards.
• Motivate the team for cohesive operations.
• Handle guest complaints effectively.

Skills

Customer service skills

Team leadership

Ability to multitask

Job description

Responsibilities

• Interact and engage with guests and maintains high quality service standards
• Motivate team members and maintain a high level of team cohesiveness
• Handle guest complaints effectively and professionally
• Consistently looking to increase satisfaction levels for guests
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Take responsibility, in partnership with the managers for the operations look and feel, including but not limited to the overall decor and atmosphere of the outlet
• Maintain Food Hygiene and Safety Standards

Job Requirements

• 2 years’ relevant experience, preferably in a Supervisory role
• Team player but also able to work independently
• Customer oriented with a pleasant disposition
• Able to multi task and thrive in a fast paced environment
• Able to work on rotating shifts, weekends and public holiday