Food & Beverage Manager

Marriott Hotels Resorts; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A major global hotel chain in Singapore is seeking an experienced operations supervisor responsible for daily hotel management and ensuring a consistent guest experience. Candidates must have at least 3 years' experience in food and beverage operations, alongside excellent organizational and communication skills. This role includes supervising operations, engaging with guests, and maintaining quality standards. The position also offers substantial benefits including discounted rates and learning opportunities.

Benefits

Discounts on food and beverage

Access to personalized learning

Staycation opportunities

Qualifications

• Minimum 3 years of experience in a similar role.
• Experience or knowledge of food and beverage operations is essential.
• Ability to handle sensitive information confidentially.

Responsibilities

• Oversee daily operations and achieve targets.
• Supervise daily operations and ensure sufficient coverage.
• Maintain high standards of food, beverage, and service quality.
• Engage proactively in guest service and promote sales.

Skills

F&B Operations knowledge

Organizational skills

Communication skills

Proficiency in Microsoft Office

Pro-activeness

Tools

Microsoft Office

Opera PMS

Micros

Job description

Description

Additional Information: This hotel is owned and operated by an independent franchisee, Chica Linda. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Responsibilities

• Oversees Daily Operations and Achieving Targets
• Works closely with the manager to forecast sales, covers and payroll costs.
• Supervises the daily operation and ensures sufficient manning coverage for operations.
• Assigns the supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks, and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timeline of deliverables.
• Maintains consistency in quality of food, beverage, and service above all else.
• In the absence of the manager, attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and supervision knowledge of all food and beverage menus and its preparations and presentations.
• This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training, and executing sales techniques and marketing plans.
• Always ensures cleanliness and appearance of the restaurant and related areas and takes immediate action if needed or required. Familiarises self with the hotel’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.). Is present in the operation during all meal periods.
• Provides a Leading and Consistent Guest Experience
• Is pro-actively engaged in guest service.
• Promotes sales through direct guests’ contact.
• Constantly obtains guest feedback during operation to ensure satisfaction and builds loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service team to personalize guest experience and in accordance with Hotel Standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.
• Any other duties/tasks as requested by management.

Qualifications

• At least 3 year(s) of working experience in the position
• Experience or knowledge of F&B Operations is essential
• Proficiency in Microsoft Office, Opera PMS, Micros, GXP
• Highly developed organizational skills
• Possess initiative and pro-activeness
• Outstanding verbal and written communication skills
• Ability to handle sensitive information in a confidential manner

Benefits

As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels worldwide. As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. 2 nights yearly staycation in any of the 4 Garcha Group hotels in Singapore. 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars. $4000 - $8000

This company is an equal opportunity employer.