Food and Beverage (F&B) Manager

HAN'S UNION PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local restaurant in Singapore seeks an experienced outlet manager to oversee operations, address customer feedback, and ensure food quality. Candidates should have a passion for the F&B industry, with at least 1 year of relevant experience. Responsibilities include leading staff, managing costs, and adhering to service standards. Long hours including weekends may be required.

Qualifications

• Passion in F&B and Service industry.
• At least 1 year experience in related field.
• Able to work long hours including weekends and public holidays.

Responsibilities

• Address customers’ feedbacks and complaints promptly.
• Adhere to the company’s standards to increase sales.
• Lead and motivate staff to achieve sales targets and customer satisfaction.
• Oversee all areas and business of the outlet assigned.
• Ensure daily sales collection is securely banked.

Skills

Customer service

Staff motivation

Food handling

Job description

Responsibilities

• Address to customers’ feedbacks and complaints promptly
• Adhere to the company’s standards and service levels to increase sales and minimize costs, including food, beverage, supplies, utility and labour costs
• Lead and motivate staffs in achieving sales target and customer’s satisfaction
• Oversee and manage all areas and business of an outlet assigned
• Ensure that all daily sales collection is in order and securely banked in
• Ensure that personnel and payroll related administrative duties are promptly followed up
• Enforce sanitary practices for food handling, general cleanliness and maintenance of kitchen and dining area
• Ensure consistency and quality of food served to customers
• Responsible in recruitment, development, performance appraisal, retention3, and discipline of staff in the outlet. Take appropriate measures in furtherance staff stability and uphold discipline.
• Planning staff’s schedule to ensure appropriate staffing based on operational requirements
• Conduct orientation and oversee training of new onboarding employees

Qualifications

• Passion in F&B and Service industry
• Able to work long hours including weekends and PH
• At least 1 year experience in related field.