FM Assistant Manager

Newtech Technology (South Asia) Pte Ltd; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading technology services company in Singapore is seeking an experienced professional to develop and lead a technical services group. The role requires managing maintenance operations and building relationships with customers to ensure the company is their preferred vendor. Candidates should have a diploma in engineering and at least 5 years of relevant experience. Project management skills and a Class 3 driving license are essential. This position offers the chance to impact maintenance practices and customer satisfaction significantly.

Qualifications

• At least 5 years of managing operations matters.
• Able to work under pressure.
• Class 3 Driving License required.

Responsibilities

• Develop and lead a technical services group providing maintenance.
• Assist FM team with technical issues.
• Review customer expectations versus company offerings.
• Source and introduce maintenance best practices.
• Prepare and submit quotations to customers.

Skills

project management skills

leadership skills

problem-solving skills

good knowledge in Excel

good knowledge in Word

Education

Diploma in Engineering / Electrical / Mechanical services

Job description

Job Description

• To develop and lead a robust and effective technical services group, able to provide preventive and pro‑active maintenance to data centre’s facilities.
• Assist FM team in their site technical issues.
• Maintain, enhance, and build on relationships with existing maintenance contracts’ customers so that Newtech is the preferred service vendor.
• Review customers’ expectations vis‑à‑vis the Newtech proposition and work carried out.
• Establish contact with new Data Centre Customers and develop the relationship with the intention that Newtech is eventually the preferred service vendor.
• Source and introduce ‘Best Practices’ maintenance procedures and techniques so as to improve Company image.
• Maintenance or improve ISO9001, ISO 14001 and OHSAS 18001 practice.
• Maintain good relationships with existing customers.
• Taking over FM job from sales and project team.
• Set up an update databases of supplier/sub‑contractor information, customer info and job info.
• Source for reliable vendors and negotiate pricing.
• Consolidating report and submission to the customer.
• Preparation and submission of quotation to the customer.
• Handle ad hoc assignments or tasks as required.

Requirements

• Diploma in Engineering / Electrical / Mechanical services.
• With Project Management skills or certification, i.e. PMP.
• At least 5 years of managing operations matters.
• Good leadership & Supervisory skills.
• Able to work under pressure.
• Good problem‑solving skills.
• Good knowledge in Excel and Word.
• Able to provide reporting format.
• Class 3 Driving License.