Floor Manager

TASTER FOOD PTE. LTD.; Serangoon Garden Circus; On-site; SGD 60,000 - 80,000; Full time

Job summary

A restaurant in Singapore is seeking a team leader to oversee operations, manage service quality, and conduct staff training. Responsibilities include managing duty rosters, ensuring hygiene standards, and supporting management in increasing profitability. Ideal candidates will have experience in team supervision and a commitment to excellent customer service.

Benefits

Variable Bonus

Merit Increment & Promotion

Staff Discount

Full Attendance Award

Referral Scheme

Grooming Allowance

Dental Benefits

Insurance

Birthday Vouchers

Festive Gift

Qualifications

• Lead and supervise the team in ensuring service quality and hygiene.
• Make decisions on staff termination cases.
• Assist management in organizing the restaurant to increase profitability.
• Conduct SOP training for maintaining service standards.
• Conduct end of probation reviews for new hires.

Responsibilities

• In-charge of duty roster, product quality, and food cost management.
• Work with HR to handle staff grievances and disciplinary issues.
• Attend meetings and training programs as required.
• Assist in forecasting staff requirements and scheduling.
• Lead staff in achieving sales targets and customer satisfaction.

Job description

Application Mode

• Apply by Whatsapp [phone]

Job Responsibilities:

• Lead and supervise the team which includes inspecting table and work area layouts and settings, ensuring service quality and any other hygiene matters
• Play a pivotal role in making decision on staff termination cases
• Assist the Assistant Restaurant Manager/ Restaurant Manager in carrying out his function of efficiently administering and organizing the restaurant into a profitable center and increasing revenue
• Conduct departmental SOP training for all staff to maintain a consistent best in class service standards and conduct
• Conduct end of probation review for new hires
• In-charge of duty roster, product quality, food cost, staff recruitment.
• Work with Human Resource Department in handling staff grievances and disciplinary issues.
• Attend all meetings and training programs when required.
• Assist in forecasting staff requirements and in scheduling day off, leaves, and overtime requirements
• Lead and motivate staff in achieving sales targets and customer satisfaction
• Involve, prepare pre-service meetings
• Keep the Outlet In-Charge/Manager informed on all items of interest
• Enforce hygiene regulations and upkeep restaurant cleanliness and hygiene standards
• Maintain excellent customer service standards and execution of promotions in outlet.
• Undertake any other related task/duty/assignment that may be given by the Assistant Restaurant Manager/ Restaurant Manager

Variable Bonus, Merit Increment & Promotion, Staff Discount, Full Attendance Award, Referral Scheme, Grooming Allowance, Dental Benefits, Insurance, Birthday Vouchers, Festive Gift (Terms & Conditions apply)