Flexible-Work Contact Centre Data Analyst

TDCX Singapore; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading global company in Singapore seeks a data analyst to extract, transform, and analyze data. The successful candidate will design and maintain interactive dashboards, support forecasting and capacity planning, and collaborate with cross-functional teams. A Bachelor's or Diploma in an analytics-related field and proficiency in tools like Excel, Tableau, and Power BI are essential. Join a dynamic team that values innovation and personal development.

Benefits

Attractive remuneration

Comprehensive medical coverage

Flexible working arrangements

Strong learning and development plans

Qualifications

• Experience in extracting, transforming, and loading data.
• Hands-on experience in developing and supporting data solutions.
• Strong ability to analyse diverse data sets and present insights.

Responsibilities

• Extract, transform, and analyse data for insights.
• Design and maintain dashboards to track business performance.
• Conduct deep-dive analysis on performance trends.

Skills

Data analysis

Communication skills

Problem-solving

Team collaboration

Attention to detail

Adaptability

Education

Diploma or Bachelor’s Degree in analytics

Post Graduate Diploma or Professional Degree

Tools

Excel

Tableau

Power BI

Google Sheets

Python

Job description

A leading global company in Singapore seeks a data analyst to extract, transform, and analyze data. The successful candidate will design and maintain interactive dashboards, support forecasting and capacity planning, and collaborate with cross-functional teams. A Bachelor's or Diploma in an analytics-related field and proficiency in tools like Excel, Tableau, and Power BI are essential. Join a dynamic team that values innovation and personal development.