Fitness & Wellness Manager

Tanglin Club; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A premier fitness and wellness facility in Singapore is seeking a Fitness & Wellness Manager. This role involves strategic leadership, operational excellence, and financial management of all fitness programs, ensuring member satisfaction and compliance with health and safety regulations. The ideal candidate must have at least 7 years of experience in the industry, strong leadership skills, and a proven track record in managing fitness and wellness operations.

Benefits

5-Day Work Week

13-Month AWS Bonus

Performance Bonus

Meal Allowance

Comprehensive Insurance & Medical Benefits

Career Advancement Opportunities

Qualifications

• Minimum 7 years’ experience in the fitness, wellness, or hospitality industry.
• At least 3 years in a leadership / operations role.
• Proven track record in strategic planning, budgeting, and revenue management.

Responsibilities

• Develop and implement annual strategic and operational plans for fitness and wellness facilities.
• Oversee gym and pool fitness programmes to ensure service consistency.
• Prepare and manage annual budgets for fitness-related operations.

Skills

Leadership

Communication

People Management

Strategic Planning

Budgeting

Education

Degree in Exercise and Health Science, Fitness Management, Business Administration, or related discipline

Recognized fitness or wellness certifications

CPR / AED certification

Job description

Roles & Responsibilities

The Fitness & Wellness Manager is responsible for the strategic leadership, operational excellence, and financial performance of all fitness and wellness operations, including the gym, pool fitness activities, group exercise, Ultimate Fitness Fiesta (UFF) and wellness / rehabilitation programmes. This role oversees the Gym team and the wider fitness team, ensuring seamless coordination, programme innovation, and member satisfaction across all fitness areas.

The Fitness & Wellness Manager acts as the key liaison between management / committee, the fitness team, and members, driving growth in participation, engagement, and revenue while upholding the Club’s high standards of safety, professionalism, and service.

Strategic & Operational Leadership

• Develop and implement annual strategic and operational plans for all fitness and wellness facilities.
• Oversee gym, pool fitness programmes, group exercise, and rehabilitation / wellness classes to ensure synergy and service consistency.
• Establish and review policies, procedures, and service standards across all fitness operations.
• Analyse industry trends and member feedback to recommend enhancements, ensuring competitiveness and relevance.

Team Leadership & Development

• Provide strategic leadership to the Gym team, instructors, personal trainers, lifeguards, and wellness staff.
• Align team objectives with the Club’s strategic vision.
• Set performance standards, KPIs, and accountability frameworks for all staff.
• Drive professional development, certification compliance, and succession planning to build a skilled and motivated team.

Financial Management & Revenue Growth

• Prepare and manage annual budgets, forecasts, and financial reports for all fitness-related operations.
• Monitor revenue from personal training, classes, aqua fitness, and wellness programmes; implement strategies to optimise growth.
• Ensure cost efficiency without compromising service quality.
• Evaluate ROI of new initiatives and present recommendations to management / committee.

Member Engagement & Service Excellence

• Design and oversee delivery of fitness and wellness programmes that increase participation, retention, and community building.
• Ensure consistent service excellence across all facilities, addressing member concerns promptly and professionally.
• Lead initiatives to strengthen member engagement, including events, fitness challenges, and cross‑sectional collaborations.

Compliance, Risk & Safety

• Ensure all fitness operations, including pool and gym facilities, comply with statutory health and safety regulations.
• Oversee the implementation of emergency response protocols, risk assessments, and regular safety drills.
• Ensure 100% staff compliance with CPR, AED, and other required certifications.
• Uphold Club policies, codes of conduct, and professional standards at all times.

Job Requirements

• Degree in Exercise and Health Science, Fitness Management, Business Administration, or related discipline.
• Recognised fitness or wellness certifications; CPR / AED certification is mandatory.
• Minimum 7 years’ experience in the fitness, wellness, or hospitality industry, with at least 3 years in a leadership / operations role.
• Proven track record in strategic planning, budgeting, and revenue management.
• Strong leadership, communication, and people management skills.
• Demonstrated success in designing, implementing, and scaling fitness and wellness programmes.

Join Our Team and Enjoy Fantastic Benefits!

• 5‑Day Work Week in a convenient town area location
• 13‑Month AWS Bonus to reward your dedication
• Performance Bonus for outstanding contributions
• Ang Pow Bonus
• Meal Allowance and Split Shift Allowance as added incentives
• Career Advancement Opportunities to grow within the company
• Comprehensive Insurance & Medical Benefits for your well‑being
• Employee Referral Fee Benefit to reward you for bringing great talent to our team