Fine Jewellery Retail Executive

B.P. de Silva Holdings; Singapore; On-site; SGD 36,000 - 47,000; Full time

Job summary

B.P. de Silva Holdings in Singapore invites applications for a Fine Jewellery Retail Executive. You will deliver exceptional client experiences, drive sales, and represent the brand with elegance and style.

You should be a team player with strong service orientation, a keen eye for aesthetics, and the ability to manage personal shopping and VIP clienteling while meeting sales targets. Experience in luxury retail is preferred.

Qualifications

• 2+ years in luxury watches, jewellery, or beauty sectors.
• Strong customer service and selling skills.
• Ability to build relationships with high-value clients.
• Aesthetic sense and fashion sensibility.

Responsibilities

• Deliver best-in-class customer service and drive sales.
• Offer personal shopping and styling experiences.
• Achieve monthly and seasonal sales targets with the team.
• Maintain customer database and VIP book.
• Oversee stock accuracy and store operations.
• Lead by example in follow-up and clienteling.
• Support after-sales service and problem resolution.
• Collaborate with Operations to maintain visuals.

Skills

Luxury retail

Clienteling

Sales targets

Gemstone knowledge

Visual merchandising

Tools

Microsoft

Google Suite

Job description

We are expanding our retail footprint and are excited to announce the opening of a new boutique. As part of our continued growth in the fine jewellery industry, we are looking for passionate individuals who take pride in delivering exceptional customer experiences and have a keen eye for detail and aesthetics.

Join us in shaping a refined and inspiring shopping experience, where craftsmanship, elegance, and personalised service come together. If you are service-driven, enjoy working in a dynamic retail environment, and are eager to grow with a reputable jewellery brand, we would love to hear from you.

Fine Jewellery Retail Executive

You are responsible for delivering a great client experience, building our brand one customer at a time and ultimately driving our business through sales.

You should demonstrate a strong commitment to service, a genuine curiosity and interest in people, authenticity, fashion & style sensibility, and exceptional selling skills.

The ideal candidate also understands how to be a team player, is savvy about the visual and operational aspects of the role, and is above all, committed.

Key responsibilities include but are not limited to:

Customer Service and Sales:

• Being a brand ambassador reflecting the company core values
• Ensuring the very best levels of customer service.
• Selling, directing and driving sales.
• Offering a personal shopping and styling experience to our clients.
• Delivering the monthly and seasonal sales targets and working closely with the team to do so.
• Ensuring that customers are added to the Database.
• Maintaining a Customer book of key customers and VIP’s.
• Leading by example when it comes to follow-up and clienteling.
• Managing after sales-service of client’s
• Perform daily retail centric Tasks such as stock count, administrative duties

Be Team Player/Buddy

• Demonstrate a high degree of maturity and integrity.
• Lead by example and model behavior that reflects the company's core values.
• Manage conflict professionally and take ownership for your part in the team dynamic.
• Share weekly sales report and insights with the team
• Contribute to a positive atmosphere that is fun, professional, productive and team oriented.

Stock Management:

• Working closely with the Operations team to ensure healthy stock levels
• Keeping stock replenished and stock rooms tidy.

The Ideal Candidate

• A highly motivated and competent individual that is driven by targets
• Passion for People, Design, Jewellery and Gemstones
• A self-starter able to set the standard by their own professionalism and attitude.
• Comfortable working in a fast paced retail environment.
• Must be energetic, self-motivated and self-organised.
• Willingness to work hard and always have the intention to drive the business forward.
• Being able to work on several tasks at a time.
• Be capable of working to deadlines / ability to prioritise / optimal time management.

Skills:

• Proven work experience in luxury industry, watches and jewellery or beauty field for at least 2 years
• Proficiency in Microsoft
• Experience using Google Suite is a plus.