Finance Operations Manager / Assistant Manager (6 Months Contract)

FWD Group Management Holdings Limited; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

FWD Group in Singapore is seeking a seasoned Finance Operations professional to support the Head of Finance Operations on Project Taskforce which aims to streamline payment and receipting processes across the company.

You'll participate in BRS gathering, create test plans, contribute to UAT, reconcile processes, update flows and SOPs, and transfer knowledge to the team upon project completion, while maintaining strong internal controls and stakeholder management.

Qualifications

• Qualified Accountant with at least 5 years of relevant working experience
• Experience with in-depth knowledge of insurance industry and insurance accounting, preferably for both GI and Life insurance products
• Good knowledge of Finance Operations process flow and internal controls
• High personal levels of motivation and delivery-oriented focus, with good aptitude in decision-making, problem-solving and strategic agility

Responsibilities

• Participate in Business Requirement Specifications (BRS) gathering, including alignment of various work processes with relevant departments
• Prepare test plans
• Participate in projects User Acceptance Testing (UAT)
• Highlight UAT defects & follow up on rectifying these defects
• Perform reconciliations for various work processes
• Prepare/update process flows and SOPs
• Knowledge transfer of new processes to existing team members after project completion
• Any other tasks/duties as assigned

Skills

Communication skills

Stakeholder management

Excel

IT knowledge

Education

Qualified Accountant

Tools

Oracle accounting system

AS400

eBao

Job description

About FWD Group

FWD Group (1828.HK) is a pan‑Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer‑led and tech‑enabled approach aims to deliver innovative propositions, easy‑to‑understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest‑growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com.

Purpose

This role’s main responsibility is to support the Head of Finance Operations on Project Taskforce which is to streamline both payment and receipting process of the Company.

Key Accountabilities

• Participate in Business Requirement Specifications (BRS) gathering, including alignment of various work processes with relevant departments
• Prepare test plans
• Participate in projects User Acceptance Testing (UAT)
• Highlight UAT defects & follow up on rectifying these defects
• Perform reconciliations for various work processes
• Prepare/update process flows and SOPs
• Knowledge transfer of new processes to existing team members after project completion
• Any other tasks/duties as assigned

Qualifications / Experience

• Qualified Accountant with at least 5 years of relevant working experience
• Experience with in‑depth knowledge of insurance industry and insurance accounting, preferably for both GI and Life insurance products
• Good knowledge of Finance Operations process flow and internal controls
• High personal levels of motivation and delivery‑oriented focus, with good aptitude in decision‑making, problem‑solving and strategic agility

Knowledge, Skills & Ability

• Strong communication skills
• Resourceful and good stakeholder management
• Good knowledge of Oracle accounting system and policy systems (including AS400, eBao) and strong IT knowledge and excel skill is preferred
• Good accounting knowledge and experience of best practice within industry to consistently improve delivery within department
• Ability to multi‑tasks, well‑organised and systematic