PURPOSE:
Responsible to support the development and planning of FBAP ICT strategy and plan in accordance with reporting manager and corporate IT strategy.
Assist and support in terms of:
- Strategic IT Planning & Execution
- Budget Planning, Monitoring & Reporting
- IT Project Assessment & Effectiveness Review
- Procurement & Contract Governance
- Service Quality & SLA Management
- Compliance & Disaster Recovery
Responsibilities:
1. Support Annual IT Planning Activities
- Assist in organizing meetings and preparing documentation for the ICT Operating Guide.
2. Financial Reporting Assistance
- Coordinate with Finance and ICT teams to gather data for financial analysis.
- Assist Reporting Manager in developing reports, utilizing data gathered.
3. Cloud Proposal Review Support
- Use predefined checklists to review cloud-related proposals.
- Track proposal status and update monthly tracking for monthly review with Reporting Manager.
4. IT Project Request Coordination
- Receive and perform initial checks on project request documents.
- Ensure completeness and schedule coordination meetings with requesters.
5. IT Usage Survey Execution
- Conduct surveys and compile usage data from project owners.
- Prepare initial reports for review by the Manager as part of IT effectiveness analysis.
6. Contract Record Validation (Ad Hoc)
- Verify contract data accuracy and assist in resolving discrepancies with internal and external stakeholders.
7. Service Level Agreement (SLA) Review Support
- Collect feedback and performance data from teams and subsidiaries.
- Organize inputs for SLA review sessions.
8. Orientation Material Maintenance
- Update IT orientation materials and support onboarding sessions as needed.
9. Software Usage & License Tracking
- Maintain records of software usage and licensing.
- Support compliance checks and coordinate with SMEs or vendors.
10. Disaster Recovery Monitoring
- Track and report on disaster recovery test progress.
- Compile findings for review by the Manager.
Requirements:
- Diploma in IT or Business Administration with major in accounting or Finance
- Analytical decision making
- Basic knowledge of general IT system, such as Server, Network, Software License, Desktop.
- Intermediate skill in MS Excel
- Experience of Microsoft Power Platform, such as Power Apps, Power Automate, Power BI will be a plus
EA Licence No. 11C5502
EA Reg No. R23114633