Field Troubleshooter Engineer – Non-KONE Equipment

KONE PTE LTD; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A global leader in the elevator and escalator industry is seeking a Technical Support Specialist in Singapore. The role involves providing remote technical support, creating quality reports, and working closely with maintenance technicians. Ideal candidates should have a Diploma in Engineering, IT literacy, and a customer-focused mindset. Opportunities for career progression and a supportive work environment are offered.

Benefits

Career progression opportunities

Comprehensive learning and development programs

Inviting work environment

Qualifications

• Specialist role requiring a Diploma in Engineering or other relevant field.
• IT literacy is required.
• Willingness to travel is essential.

Responsibilities

• Provide remote technical support for maintenance technicians.
• Allocate daily work with the THD manager.
• Create quality reports after support and identify corrective actions.

Skills

IT literacy

Customer service mindset

Knowledge of KONE and/or non-KONE products

Willing to travel

Flexibility

Education

Diploma in Engineering or other relevant field

Job description

A global leader in the elevator and escalator industry is seeking a Technical Support Specialist in Singapore. The role involves providing remote technical support, creating quality reports, and working closely with maintenance technicians. Ideal candidates should have a Diploma in Engineering, IT literacy, and a customer-focused mindset. Opportunities for career progression and a supportive work environment are offered.