Field Surveyor

INSIGHTS TABLE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A market research agency in Singapore seeks candidates for a role observing airport operations and conducting passenger satisfaction surveys. Ideal applicants should have GCE 'N' Level education, proficiency in English and Mandarin, and experience in market research or customer service. Candidates need to commit to at least 15 days a month, including weekends. A performance bonus and hourly pay between $12 and $15 are offered for this contract role.

Benefits

Performance bonus

Qualifications

• Minimum GCE 'N' Level education preferred.
• Ability to conduct surveys in English and Mandarin.
• Experience in customer service and market research is beneficial.

Responsibilities

• Observe airport operations and input data into a tablet.
• Conduct brief satisfaction surveys with passengers.
• Adhere to work schedules and provide timely feedback.

Skills

Market research

Retail sales

Customer service

Mandarin proficiency

Communication skills

Education

GCE 'N' Level

Tools

iPad/Android tablet

Job description

@Location: Changi Airport (Transit)

Job Types: 1 Year service contract (1 months’ probation)

Hourly Pay: Between $12 - $15/HR

Supplemental Pay: Performance bonus

Choice of Shift Timing: Afternoon: 1500 - 2300 HRS / Night: 2300 - 0700 HRS

Experience

• Market research: 1 year (Preferred)
• Retail sales: 1 year (Preferred)
• Customer service: 1 year (Preferred)
• Tourist/Hospitality: 1 year (Preferred)

Job Scope

• Observe airport operations across the terminals and input relevant data into a tablet (iPad)
• Approach passengers to obtain feedback on their satisfaction (no more than 5 questions)

Job Requirements and Expectations

• Education level: GCE "N" Level and above preferably
• Ability to conduct the survey in both English and Mandarin as majority of the respondents speak in these languages.
• Proficient in the use of iPad/Android tablet
• Adhere to work schedules and submit feedback and updates to the supervisors on a timely manner
• Experience in market research, survey interviewing and customer service would be beneficial
• Good communication and interpersonal skills
• Requires prolonged walking and standing (with short breaks provided)
• Able to commit at least 15 days a month (may include 2-3 Saturdays/Sundays).

Shortlisted candidates will receive WhatsApp from us.

About Us

Welcome to the Insights Table. We are a market research boutique agency that see ourselves being able to do better for the industry. On our table, we are proud of our drive, conviction, and authenticity to deliver best-in-class insights and value to our clients. We strive to create a work environment that excites and motivates our people on the table. An environment where individuals can be excited about starting their day, with a purpose, every day.

This is a table where insights are uncovered, curiosity leads to answers, important agenda are discussed, and informed decisions are made. Above all, everyone on the table enjoys coming together.

}