Field Support Executive (Somerset / Education) - SS10

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR advisory firm in Singapore is seeking a Field Support Executive to lead new centre setups and ensure operational success. The role involves training franchisees, conducting visits, and managing daily operations. Candidates should possess a relevant diploma or degree and ideally have experience in education or centre operations. This position offers a salary range of $3500 to $4300 and requires field-based work, including weekend support.

Qualifications

• Experience in education, training, or centre operations is preferred.
• Familiarity with tuition or enrichment centre operations is an advantage.
• Willing to perform field-based work, including centre visits and weekend support.

Responsibilities

• Lead the setting up of new centres and ensure a smooth launch.
• Conduct training for franchisees on operational procedures.
• Perform regular centre visits to check operational standards.

Skills

Operational planning

Training and development

Parent engagement

Education

Diploma or Degree in a relevant field

Job description

• Position title :Field Support Executive
• Location: Somerset
• Working Days: 5-day (including Sat & Sun)
• Working Timing: Start work at 10AM ; Weekday end at 6PM/630PM/7PM ; Saturday end at 5PM & Sun End at 430PM
• Salary : $3500 - $4300

Job Description

• Lead the setting up of new centres, overseeing all aspects of operational planning, logistics, and staffing to ensure a smooth and successful launch.
• To support develop SOP for setting up new centre with the goal of using these guidelines for future franchise training and expansion.
• Provide on-site support during centre opening and initial operations to ensure smooth rollout.
• Support the implementation and daily running of centre programmes.
• Conduct training and on-site guidance for franchisees and centre staff on programme delivery and operational procedures.
• Carry out regular centre visits to check programme delivery, operational standards, and compliance requirements.
• Support parent engagement, including programme explanation, enrolment support, and handling routine enquiries when needed.
• Coordinate day-to-day matters between franchisees and HQ and submit basic visit or progress reports.
• Perform other duties as assigned by management.

Requirements

• Diploma or Degree in a relevant field.
• Experience in education, training, or centre operations is preferred.
• Familiarity with tuition or enrichment centre operations is an advantage.
• Conduct on-site operational support and training activities for franchisees and engaging with parents. Willing to perform field‑based work, including centre visits and weekend support.

Samuel Siaw

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Reg No: R2412474