Field Service Technician – Onsite Calibration

JDA WMS PTE. LTD.; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

JDA WMS Pte Ltd is seeking a Field Service Technician to perform calibration, preventive maintenance, troubleshooting, and repair work at customers’ premises in Singapore. The role requires independent work, strong communication with customers, and accurate service documentation.

You will travel to sites, perform calibration of laboratory equipment, and ensure equipment reliability while maintaining safety and quality standards. Training opportunities offered.

Qualifications

• ITE, NITEC, or Diploma in Engineering or related technical discipline.
• Ability to read and interpret technical drawings, manuals and diagrams.
• Strong troubleshooting and problem-solving skills.
• Able to work independently at customer sites and manage service assignments.
• Good communication and customer-service skills.
• Willing to travel to different customer locations as required.

Responsibilities

• Travel to customers’ premises to perform onsite calibration of equipment.
• Carry out preventive maintenance to ensure equipment reliability.
• Troubleshoot equipment malfunctions using drawings and manuals.
• Disassemble equipment and repair/replace components as needed.
• Verify equipment functionality after calibration or repair.
• Prepare accurate service records and calibration certificates.
• Communicate findings and recommended actions clearly to customers.
• Coordinate service schedules and onsite requirements with customers.
• Ensure tools and spare parts are prepared before service visits.
• Follow customers’ site safety procedures and provide technical support.

Skills

Troubleshooting

Customer communication

Independent work

Time management

Safety compliance

Education

ITE / NITEC / Higher NITEC / Diploma in Engineering

Tools

Calibration equipment

Technical manuals

Job description

Job Summary

The Field Service Technician will perform calibration, preventive maintenance, troubleshooting, and repair services at customers’ premises. The position requires regular interaction with customers and the ability to complete technical service assignments independently while maintaining accurate service documentation.

Responsibilities

• Travel to customers’ premises to perform onsite calibration of laboratory testing and measuring equipment.

• Carry out preventive maintenance to ensure equipment reliability and minimize operational downtime.

• Troubleshoot equipment malfunctions using technical drawings, maintenance manuals, and parts breakdown diagrams.

• Disassemble equipment and repair or replace defective components when required.

• Verify equipment functionality and accuracy upon completion of calibration or repair work.

• Prepare and maintain accurate service records, calibration reports, and certificates.

• Communicate service findings, equipment conditions, and recommended corrective actions clearly to customers.

• Coordinate with customers regarding service schedules, equipment availability, and onsite requirements.

• Ensure all necessary tools, spare parts, and calibration equipment are prepared before attending service assignments.

• Follow customers’ site safety, security, and operational procedures.

• Provide professional and responsive technical support to maintain positive customer relationships.

• Perform other related duties and assignments as required.

Requirements

• ITE, NITEC, Higher NITEC, or Diploma in Engineering or a related technical discipline.

• Candidates with qualifications in Electronics, Electrical, Mechanical, Mechatronics, Instrumentation, or Precision Engineering are preferred.

• Prior experience in field service, equipment calibration, maintenance, or troubleshooting would be an advantage.

• Able to read and interpret technical drawings, equipment manuals, and diagrams.

• Possess good troubleshooting and practical problem-solving skills.

• Able to work independently at customers’ premises and manage service assignments responsibly.

• Good communication and customer-service skills.

• Willing to travel to different customer locations as required.

JDA WMS Pte Ltd | EA Personnel: Pham Thi Tuyet Mai

EA License No: 23S1595 | EA Registration No: R25127838

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