Field Service Engineer (UPS & Generator Systems)

Corestaff Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading provider of power solutions in Singapore is looking for a technical specialist to oversee installation and maintenance of UPS systems and diesel generators. This role requires hands-on skills in troubleshooting and customer support. Candidates should hold a diploma in engineering and exhibit strong problem-solving and communication abilities. The position is critical in providing high-quality service and ensuring customer satisfaction, with responsibilities that include training dealers and handling emergency support.

Qualifications

• At least a Diploma in Electrical, Electronic, Mechatronics, or related engineering fields.
• Hands-on skills in installation, troubleshooting, testing, and commissioning of electrical or power-related equipment.
• Strong problem-solving skills with a proactive and customer-first attitude.
• Good communication skills to support customers, distributors, and internal teams.

Responsibilities

• Perform installation, testing, commissioning, preventive maintenance, and repair of UPS systems and diesel generator sets.
• Troubleshoot technical issues and conduct field repairs.
• Provide after-sales support through service visits and customer training.
• Handle customer complaints, product failures, and warranty issues.

Skills

Hands-on skills in installation, troubleshooting, testing, and commissioning

Strong problem-solving skills

Good communication skills

Education

Diploma in Electrical, Electronic, Mechatronics, or related engineering fields

Job description

About this company

Global leader in power and energy‑resilience solutions, providing high‑quality UPS systems, industrial generators, power protection technologies, and energy‑system support to customers worldwide.

What you’ll do

• Perform installation, testing, commissioning, preventive maintenance, and repair of UPS systems and diesel generator sets (small to large capacity).

• Troubleshoot technical issues, conduct field repairs, and carry out battery replacement and component servicing.

• Provide after‑sales support, including on‑site service visits, customer training, and technical guidance.

• Handle customer complaints, product failures, warranty issues, and assist in processing warranty claims.

• Deliver 24/7 standby/emergency support through phone or on‑site attendance when required.

• Support project coordination, installation planning, and management of customer service requirements.

• Maintain accurate service reports, technical documents, and ensure all training materials are kept up‑to‑date.

• Provide training to distributors and dealers on product service, troubleshooting, and best practices.

• Work closely with key customers to ensure timely issue resolution and high service standards.

• Assist in factory testing for special projects and participate in any additional service or technical duties assigned.

Job Requirements

• At least a Diploma in Electrical, Electronic, Mechatronics, or related engineering fields.

• Hands‑on skills in installation, troubleshooting, testing, and commissioning of electrical or power‑related equipment.

• Strong problem‑solving skills with a proactive and customer‑first attitude.

• Good communication skills to support customers, distributors, and internal teams.

How to Apply

Interested candidates, please submit your updated resume by using Quick Apply button.

We regret to inform that only shortlisted candidates will be informed.

Yip Seow Thung
Registration Number: R24121304
EA License No: 18C9027