Field Service Engineer (Robotics) | $4K–$5.5K | Frequent Travel | Hands-on Tech

The Supreme HR Advisory; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A leading HR consultancy in Singapore is hiring a Service Engineer – Robotics to provide technical support and repair services for industrial robots. The successful candidate will have a diploma or degree in engineering, with at least 3 years of technical service experience. This role involves troubleshooting, maintenance, and opportunities to support projects across Southeast Asia. A competitive salary package and benefits are included.

Benefits

Attractive Salary Package

Company Benefits & Incentives

Qualifications

• Minimum 3 years of experience in automation or technical service.
• Experience in preventive maintenance and repair.
• Ability to read and interpret electrical and mechanical drawings.

Responsibilities

• Provide repair, troubleshooting and basic programming support for industrial robots.
• Diagnose and repair robot systems and associated controllers.
• Record and report robot performance and service findings.

Skills

Electrical troubleshooting

Mechanical troubleshooting

Basic programming support

Microsoft Office proficiency

Education

Diploma or Degree in Engineering

Tools

CRM systems

Job description

Position Title: Service Engineer – Robotics

Location: Redhill

Reporting To: Service Manager – Asia Pacific

Working Hours: Monday to Thursday (in office), Friday (work from home), 8:30am – 5:15pm

Salary Range: $4,000 – $5,500 (maximum)

Company Benefits & Incentives

• Redhill / Tiong Bahru
• Attractive Salary Package
• Company Benefits & Incentives

Job Purpose

The Service Engineer will be part of a regional service team responsible for providing technical support, maintenance, and repair services to customers in Singapore and Malaysia. The role also includes opportunities to support projects and customers across the Southeast Asia region.

Key Responsibilities

• Provide repair, troubleshooting, maintenance, and basic programming support for industrial robots, both in-house and at customer sites.
• Diagnose and repair 4- and 6-axis robot systems and associated controllers.
• Respond to customer service requests via phone, email, or onsite visits.
• Record and report robot performance and service findings in the internal system.
• Perform upgrades, repairs, and system restarts at customer sites as required.
• Complete detailed service reports and update service records in the CRM system.
• Coordinate service activities and schedules with the Field Service Team Leader/Manager.
• Liaise with regional technical teams for warranty returns and technical support.
• Manage and update spare parts inventory and related administrative documentation.
• Learn and apply the company’s robot programming language to provide basic support and instruction.

Requirements

• Diploma or Degree in Engineering or a related field.
• Minimum 3 years of experience in automation or technical service.
• Experience in electrical/electronic and mechanical troubleshooting, preventive maintenance, and repair.
• Ability to read and interpret electrical and mechanical drawings.
• Proficiency in Microsoft Office; experience with CRM systems is an advantage.
• Willingness to travel within Southeast Asia as required, including occasional customer site visits outside regular working hours.

Email: **************@gmail.com