Field Service Engineer (Medical / healthcare) #HMS

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking a Field Service Engineer in the medical/healthcare sector. Responsibilities include installation, technical training, and on-site support to ensure client satisfaction. The successful candidate will also manage warranty repairs and contribute to service program implementation. Please apply by sending your resume to the provided email address.

Responsibilities

• Perform installation and provide basic technical training when necessary for devices.
• Plan for warranty and corrective repairs/maintenance visits.
• Ensure services are up to date as per factory instructions.
• Provide support to Sales and Marketing for various events.
• Escalate quality-related situations and issues to Service management.
• Deliver high quality jobs to achieve customer satisfaction.
• Complete on-time monthly maintenance tasks and paperwork.
• Ensure data hygiene and hours tracking are timely input.
• Work on contract development and implementation of Service programs.
• Participate in Workplace Safety & Health responsibilities.

Job description

Overview

Field Service Engineer (Medical / healthcare)

up to 4.5K

Responsibilities

• Performs installation & provides basic technical training when necessary for devices
• Plans for warranty and corrective repairs / maintenance visits
• Perform related upgrades / Technical Service Bulletin from factory instructions to ensure services are up to date
• Provides support to Sales and Marketing for congresses, exhibitions, demos, workshops, projects etc
• Escalate quality-related situations, market dynamics and issues from field to the Service management in his country
• Deliver high quality jobs to achieve customer satisfaction and appreciation
• Complete on-time monthly maintenance tasks and paperwork for assigned customers’ accounts
• Ensure the local service team data hygiene and hours tracking are timely input
• Make constant efforts for contract development and implementation of Service programs
• Participate in Workplace Safety & Health responsibilities as required by the company
• Any other additional duties deemed appropriate by Service Manager

How to Apply

Please send your resume to: [e-mail]

Telegram: @jocelynchan

Jocelyn Chan

Consultant | Recruit Express Pte Ltd

EA License No: 99C4599 | Personnel EA License No: R1331820