Field Service Engineer (Medical Device MNC) up to $4.5k #HMS

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment firm in Singapore is looking for a Technical Service Specialist responsible for installations, maintenance, and customer support. The role involves providing training, planning repairs, and ensuring customer satisfaction. Candidates should be able to deliver high-quality service and participate in safety responsibilities. Interested candidates should submit their resume via email or telegram. This position offers a salary of up to $4300.

Responsibilities

• Performs installation & provides basic technical training for devices.
• Plans for warranty and corrective repairs / maintenance visits.
• Performs upgrades and Technical Service Bulletins from factory instructions.
• Provides support to Sales and Marketing for events and projects.
• Escalates quality-related situations and market issues to management.
• Delivers high quality jobs for customer satisfaction.
• Completes on-time maintenance tasks and paperwork for accounts.
• Ensures timely data hygiene and hours tracking for the service team.
• Aims for contract development and implementation of Service programs.
• Participates in Workplace Safety & Health responsibilities.
• Carries out any other duties as deemed appropriate by the Service Manager.

Job description

Salary: up to $4300

Working Days & Hours: Mon-Fri Office Hours

Location: Science Park

Job Description

• 1. Performs installation & provides basic technical training when neccessary for devices
• 2. Plans for warranty and corrective repairs / maintenance visits
• 3. Perform related upgrades / Technical Service Bulletin from factory instructions to ensure services are up to date.
• 4. Provides support to Sales and Marketing for congresses, exhibitions, demos, workshops, projects etc
• 5. Escalate quality-related situation, market dynamics and issues from field to the Service management in his country
• 6. Deliver high quality jobs to achieve customer satisfaction and appreciation
• 7. Complete on-time monthly maintenance tasks and paperwork for assigned customers’ accounts.
• 8. Ensure the local service team data hygiene and hours tracking are timely input.
• 9. Make constant efforts for contract development and implementation of Service programs
• 10. To participate/take up Workplace Safety & Health responsibilities as required by the company
• 11. Any other additional duties deemed appropriate by Service Manager.
• Interested candidates, do submit your resume to: [e-mail] OR telegram @jocelynchan
• Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
• Company EA Licence number : 99C4599
• Personnel EA License: R1331820