Field Service Engineer I

ASM FRONT-END MANUFACTURING SINGAPORE PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A semiconductor manufacturing leader in Singapore is seeking a Field Service Engineer I to install and maintain advanced semiconductor equipment. The ideal candidate should have a Bachelor's degree in Mechatronics and at least 1 year of relevant experience. Responsibilities include troubleshooting and improving equipment at customer sites. This role offers a dynamic environment and opportunities for travel.

Qualifications

• Minimum 1 year of relevant field service engineering experience.
• Familiarity with structured problem-solving techniques.
• Basic understanding of software and safety protocols.

Responsibilities

• Install, maintain, and repair ASM semiconductor equipment.
• Liaise with customers during installation to ensure satisfaction.
• Prepare detailed service reports for stakeholders.

Skills

Hands-on experience in manufacturing

Problem-solving techniques

Customer liaison

Education

Bachelor’s degree in Mechatronics or related discipline

Tools

SAP applications

Job description

Step into a career with ASM, where cutting edge technology meets collaborative culture.

For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.

Job's mission

As a Field Service Engineer I, you’ll be the face of ASM at customer sites, ensuring our advanced semiconductor equipment performs at its best. Your work directly supports our customers’ success and strengthens ASM’s reputation for excellence. This role is ideal for someone who thrives in a fast-paced, hands‑on environment and is passionate about solving complex technical challenges.

What you will be working on

• Install, maintain, and repair ASM semiconductor equipment at customer sites.
• Liaise with customers to qualify equipment and ensure satisfaction during installation.
• Develop and execute action plans to resolve technical issues and communicate solutions clearly.
• Identify and implement improvements to hardware, software, and service processes.
• Prepare detailed service reports for both internal and external stakeholders.
• Support special assignments and cross‑functional projects as needed.
• Travel domestically and internationally as required.

What we are looking for

• Bachelor’s degree in Mechatronics, Electronics, Electrical Engineering or a related discipline.
• Minimum 1 year of relevant field service engineering experience.
• Hands‑on experience in manufacturing, final assembly, or testing of semiconductor capital equipment.
• Familiarity with structured problem‑solving techniques such as Fish Bone Diagram, Kepner Tregoe, or 8D analysis.

What sets you apart

• Experience working in a wafer fab environment.
• Knowledge of closed‑loop gas and vacuum control, electro‑pneumatic systems or robotics systems.
• Basic understanding of software systems and SAP applications.
• Awareness of safety protocols related to toxic or flammable gases and acids.

Apply today to be part of what’s next.

We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting‑edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.

To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.

ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender identity or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.