Field Service Engineer | Electrical Control System Exp | 5 Days | Up to $6k | Jurong East - 4769

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR consulting firm in Singapore is seeking a Field Service Engineer to provide technical support and maintenance for marine generators. This role requires a diploma in Electrical/Mechanical Engineering, with at least 5 years of experience. Responsibilities include troubleshooting, training distributors, and ensuring customer satisfaction. Competitive salary ranges from SGD 4,500 to SGD 6,000 monthly. This position involves travel across the Asia Pacific region.

Benefits

13th month salary

SGD 250 transport allowance

Qualifications

• Minimum 5 years of relevant experience.
• Willingness to travel in Asia Pacific and Southeast Asia.
• Prior experience with control systems advantageous.

Responsibilities

• Provide emergency standby support for customers.
• Conduct after-sales technical support and maintenance.
• Generate systematic service reports for customers.
• Investigate and resolve product failure complaints.
• Develop and maintain service training materials.

Skills

Electrical/Mechanical Engineering

Marine Electronics

Technical Support

Troubleshooting

Education

Diploma/degree in Electrical/Mechanical Engineering

Job description

Overview

Field Service Engineer | Electrical Control System Exp | 5 Days | Up to $6k | Jurong East

• Working Location: (Jurong East)
• Working Days: Monday - Friday
• Working Hours: 8:30am - 5:15pm
• Salary range (Senior) : SGD 4,500 to SGD 6,000 monthly, 13th month, SGD 250 transport allowance
• Salary range (Junior) : SGD 3,000 to SGD 4,500 monthly, 13th month, SGD 250 transport allowance

Basic Functions

We are looking for Marine Field Service Engineers for commissioning, troubleshooting and repair of marine Generator. Qualified candidates should have hands-on experience with assembly and repair of Marine Generator, and/or familiar with marine electronics and automation systems.

Specific Responsibilities

• Standby support and emergency call for customer support.
• Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
• Generate a service report to customer in a systematic manner.
• Investigate and handle all customers’ complaints related to product failures.
• Investigates root causes of failures and recommend solutions.
• Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
• Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved.
• Develop service training material, ensures all technical and training documents are up-to-date and organized.
• Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.

Qualifications / Requirements

• Diploma/degree in Electrical/Mechanical Engineering with at least 5 years of relevant experience
• This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region
• Candidates with equivalent professional background will be considered
• Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

WA ME 8882 4667