Field Service Engineer | Electrical Control System Exp | 5 Days | Up to $6k | Jurong East - 4769

The Supreme HR Advisory; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR advisory firm in Singapore is seeking a Marine Field Service Engineer. This role involves troubleshooting and repairing marine generators, providing technical support, and maintaining customer relationships. Candidates should have a diploma in engineering and at least 5 years of relevant experience. A willingness to travel within Asia and knowledge of electrical systems are essential. Competitive salary offered up to SGD 6,000 monthly, with additional allowances.

Benefits

13th month pay

SGD 250 transport allowance

Qualifications

• At least 5 years of relevant experience in field service engineering.
• Willingness to travel in the Asia Pacific and Southeast Asia region.
• Prior experience with electrical and control systems is advantageous.

Responsibilities

• Provide standby support and emergency call for customer support.
• Generate service reports for customers systematically.
• Investigate and resolve customer complaints related to product failures.
• Develop and update service training materials and documents.
• Provide training to distributors and dealers for service skills.

Skills

Hands-on experience with assembly and repair of Marine Generator

Familiarity with marine electronics and automation systems

Technical support and troubleshooting skills

Ability to investigate and handle customer complaints

Education

Diploma/degree in Electrical/Mechanical Engineering

Tools

John Deere ECU

KDI ECU

Job description

Field Service Engineer | Electrical Control System Exp | 5 Days | Up to $6k | Jurong East

• Working Location: (Jurong East)
• Working Days: Monday - Friday
• Working Hours: 8:30am - 5:15pm
• Salary range (Senior) : SGD 4,500 to SGD 6,000 monthly, 13th month, SGD 250 transport allowance
• Salary range (Junior) : SGD 3,000 to SGD 4,500 monthly, 13th month, SGD 250 transport allowance

Basic Functions

We are looking for Marine Field Service Engineers for commissioning, troubleshooting and repair of marine Generator. Qualified candidates should have hands‑on experience with assembly and repair of Marine Generator, and/or familiar with marine electronics and automation systems.

Specific Responsibilities

• Standby support and emergency call for customer support.
• Providing after‑sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
• Generate a service report to customer in a systematic manner.
• Investigate and handle all customers’ complaints related to product failures.
• Investigates root causes of failures and recommend solutions.
• Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
• Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved.
• Develop service training material, ensures all technical and training documents are up‑to‑date and organized.
• Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.

Qualifications / Requirements

• Diploma/degree in Electrical/Mechanical Engineering with at least 5 years of relevant experience
• This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region
• Candidates with equivalent professional background will be considered
• Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous