Field Service Engineer (Audio Visual/System Integrator) - Up to $5200

Search Personnel; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading provider of audio-visual products in Singapore is seeking a Field Application Engineer to provide technical support across Southeast Asia. Ideal candidates should have a diploma in Engineering, 2 years of experience with AV equipment, and be bilingual in English and Mandarin. The role includes troubleshooting, installation, and training on products. This permanent position offers a competitive salary and benefits package.

Benefits

Flexible benefits

Group insurance

15 days annual leave

Qualifications

• Minimum 2 years of hands-on experience with AV/System Integrator equipment.
• Experience in projector technology and installation.
• Willingness to travel within Southeast Asia and internationally.

Responsibilities

• Provide technical support to sales team and end-users.
• Resolve pre and post sales technical issues.
• Assist with installation and maintenance of equipment.

Skills

Technical support experience

Bilingual in English and Mandarin

Knowledge of Anti-Static Controls and Networks

Education

Diploma/Degree in Electronics/Mechanical Engineering

Tools

Projector setup tools

JD Edwards/Oracle system

Job description

• Position: Field Application Engineer - AUDIO VISUAL/PROJECTOR/SEMICONDUCTOR/SYSTEM INTEGRATOR
• Location: Bedok
• Working Hours: 5 days work week, Monday - Friday : 9am to 5pm (flexi staggered hours)
• Salary (commensurate with experience): Up to $5200 + AWS + $1500 Flexible benefits + Group insurance + 15 days annual leave
  Duration: Permanent
• Industry: Projector and AV products

Main Responsibilities

• Provide quality technical support to the Southeast Asia sales team/Consultants, Partners and end-users, handling general to complex field engineering assignments with limited supervision throughout Southeast Asia.
• Resolve pre (if required) and post sales technical issues in a timely manner; implement interim solutions, if necessary, and elevate outstanding issues to Technical Service Manager for resolution.
• Maintain high quality standards and performance of company equipment/products in all venues. May assist with the installation, calibration, trouble shooting, commissioning and repair of equipment.
• Train partners and customer liaisons in the proper use of the company’s products, systems, tools and test equipment required for optimum performance.
• Ensure all information relating to a specific project is kept up to date on the server. Prepare or assist in the preparation of technical documentation, reports and training material including completing Service Work Order documentation.
• Support region exhibition activities and product demonstrations.
• Any other duties and responsibilities that might be assigned by the Technical Service Manager from time to time.

Requirements

• Diploma/Degree in Electronics/Mechanical Engineering, or equivalent field of study.
• Minimum 2 years of hands‑on experience in installing and repairing AV/System Integrator/Projector equipment and/or providing technical support to customers.
• Experience in projector technology to include necessary tools, software, optics, and projector setup in the field.
• Knowledge of Anti‑Static Controls and Networks (IP configuration, VLANs, gateways, etc).
• Certified Technology Specialists (Audio Visual & Network) and knowledge of JD Ewards/Oracle system would be an added advantage.
• Willing to travel within Southeast Asia and internationally on need basis (for exhibition).
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

Email to [e-mail]

Do visit www.facebook.com/search.personnel for more job listings.

We do not charge our candidates any referral fee nor bind them with any contract.

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684.