Field/Service Engineer (Audio Visual/System Integrator) - Up to $5200

Search Personnel Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A prominent recruitment agency in Singapore is seeking a Field/Service Engineer to provide quality technical support in the AV industry. The role involves resolving technical issues and training clients. Candidates should have a diploma in Electronics/Mechanical Engineering and be bilingual in English and Mandarin. This is a permanent position based in Bedok with competitive salary and benefits.

Benefits

Group insurance

15 days annual leave

Flexible benefits

Qualifications

• Minimum 2 years of experience in AV/System Integration roles.
• Experience with projector technology; tools, software, optics.
• Willingness to travel within SEA and internationally as needed.

Responsibilities

• Provide technical support to sales team and end-users.
• Resolve pre- and post-sales technical issues.
• Train partners and customers on proper equipment use.

Skills

Diploma/Degree in Electronics/Mechanical Engineering

2 years hands-on experience with AV/System Integration

Installation and repair of projector equipment

Knowledge of IP configuration and Networks

Bilingual in English and Mandarin

Education

Diploma/Degree in Electronics/Mechanical Engineering

Tools

Knowledge of JD Edwards/Oracle system

Job description

Overview

• Position : Field/Service Engineer - AUDIO VISUAL/PROJECTOR/SEMICONDUCTOR/SYSTEM INTEGRATOR

• Location : Bedok

• Working hours : 5 days work week, Monday - Friday : 9am to 5pm (flexi staggered hours)

• Salary (commensurate with experience) : Up to $5200 + AWS + $1500 Flexible benefits + Group insurance + 15 days annual leave

• Duration : Permanent

• Industry : Projector and AV products

Main Responsibilities

• Provide quality technical support to the Southeast Asia sales team/Consultants, Partners and end-users, handling general to complex field engineering assignments with limited supervision throughout Southeast Asia.

• Resolve pre (if required) and post sales technical issues in a timely manner; implement interim solutions, if necessary, and escalate outstanding issues to Technical Service Manager for resolution.

• Maintain high quality standards and performance of company equipment/products in all venues. May assist with the installation, calibration, trouble shooting, commissioning and repair of equipment.

• Train partners and customer liaisons in the proper use of the company’s products, systems, tools and test equipment required for optimal performance.

• Ensure all information relating to a specific project is kept up to date on the server. Prepare or assist in the preparation of technical documentation, reports and training material including completing Service Work Order documentation.

• Support region exhibition activities and product demonstrations.

• Any other duties and responsibilities that might be assigned by the Technical Service Manager from time to time.

Requirements

• Diploma/Degree in Electronics/Mechanical Engineering, or equivalent field of study.

• Minimum 2 years of hands-on experiences in installing and repairing AV/System Integrator/ Projector equipment and/or providing technical support to customers.

• Experience in projector technology to include necessary tools, software, optics, and projector setup in the field.

• Knowledge of Anti-Static Controls and Networks (IP configuration, VLANS, gateways and etc).

• Certified Technology Specialists (Audio Visual & Network) and knowledge of JD Ewards/Oracle system would be an added advantage.

• Willing to travel within Southeast Asia and Internationally on need basis. (for exhibition)

• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

Email to [e-mail]

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We DO NOT charge our candidates any referral fee nor bind them with any contract.

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684.

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it\'s likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.