FIELD SERVICE ENGINEER

AEG Power Solutions; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading provider of power solutions is seeking a dedicated field service technician based in Singapore. You will be responsible for the installation, maintenance, and repair of power electronic systems at customer sites. The ideal candidate has 4-5 years of experience in field service, a strong technical background, and the ability to work flexible hours, including weekends. The role requires significant travel across the region to ensure client satisfaction and operational efficiency.

Qualifications

• 4-5 years of relevant experience in field service.
• Experience with power electronic systems.
• Willingness to work weekends and night shifts.

Responsibilities

• Visit customer sites for installation and maintenance.
• Test and replace defective components.
• Ensure compliance with safety requirements.
• Provide technical training to customer staff.
• Document site visits accurately.

Skills

Repair of electrical/electronic equipment

Installation of power electronic systems

Maintenance procedures

Customer service

Technical training

Assessment of customer needs

Job description

The position

You will sell and provide customer project- and solution life cycle services such as consulting, project management, installation, commissioning, maintenance and repairing of power solutions at the customer site and in compliance with quality, health and safety requirements. Where it concerns AEG PS products and systems the assurance of their continuous function will stay at the heart of the activities.

The position is to be based in Singapore and you might be required to travel across the region.

Main reponsibilities

• To visit customer sites as directed to install, maintain,commission and repair power supply and related systems, including battery maintenance and swap-over.
• Testing and replacing defect components in order put the system into operation according to pre-defined standards.
• Ensure timely, accurate and complete documentation relating to the site visits, including field service reports, expenses and overtime sheets.
• Ensure compliancy with quality and safety requirements are met.
• Confer with customers and third parties clarifying terms and conditions relating to the on-site activities.
• To provide technical training and instructions to people on the customers site.
• To ensure effective and efficient use of service repaire equipment.
• Keep track of necessary callibration or exchange of equipment.
• Ensure health and safety measures are taken before entering the customers site.
• To inform the customer about possible system improvements and coordinate follow up with the sales team.
• Proactively sell customer services based on (suspected) customer needs, such as e.g. offering a maintainance contract if not yet in place or recomment an upgrade for products or parts which are over due etc.

Qualifications and Requirements

• Sufficient relevant experience in the repair to component level of electrical/electronic equipment in a field service role at least 4-5 years.
• Experience with power electronic systems and related installation/ maintenance/ service procedures.
• Willing to work in weekends -and night shifts in order to ensure 24/7 hours availablility to clients. according to planning schedule.
• Travel time up to 80%.
• Competent in English (B2).