Field Service Engineer

-; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading engineering company in Singapore is seeking a Field Service Engineer to ensure customer satisfaction through service functions and technical support. The ideal candidate will have 1-2 years of experience, strong problem-solving skills, and a customer-service attitude. Responsibilities include managing service jobs, performing diagnostics, and training. This position offers a great opportunity for professional growth in a dynamic environment.

Qualifications

• Minimum 1 to 2 years of working experience.
• Strong interpersonal skills along with a 'Can Do' customer-service attitude.
• A great teammate with strong problem-solving skills.

Responsibilities

• Liaise with customers and manage service and repair works.
• Perform diagnostics and functional testing on regulators.
• Provide technical and troubleshooting support for regulators and skids systems.
• Conduct training related to service.
• Manage and finish the service jobs.

Skills

Interpersonal skills

Customer-service attitude

Problem-solving skills

Education

Diploma in Engineering or equivalent

ITC technician certificate

Tools

Word

Excel

Job description

Job Summary

If you are an Engineering professional, Emerson has a great job opportunity for you! We are looking for a Field Service Engineer who will provide service functions to ensure total customer satisfaction. You will work with the Senior Operations Manager and provide technical and troubleshooting support for in‑house and on‑site service jobs or issues.

If you think this role suits you, join our team!

Responsibilities

• Liaise with customers and manage day‑to‑day service and repair works.
• Perform diagnostics and functional testing on regulators and regulating systems.
• Perform site commissioning of regulators and skids systems within the AP region.
• Provide technical and troubleshooting support for regulators and skids systems.
• Familiar with all regulator parts and numbering system and manage conversion jobs with service technicians.
• Generate and document reports to ensure all inspection requirements are met.
• Conduct site evaluations on all service‑related issues and support technical problem‑solving.
• Conduct training related to service.
• Perform basic regulator repair, assembly, and testing.
• Manage and finish the service jobs and valuable jobs.
• Support Sales/LCS in site audits, troubleshooting, and recommendations of solutions to customers.
• Perform value‑added projects such as assembly of new regulators, functional testing, special boltings, and special painting.

Professional Attributes

You stay aligned with your goals and stay productive. You create a plan and outline for various audiences. You convert ideas into actions and produce results with new initiatives.

Qualifications

• Minimum 1 to 2 years of working experience.
• ITC technician certificate or equivalent with 3 to 5 years of service background.
• Strong interpersonal skills along with a "Can Do" customer‑service attitude.
• Knowledge of Word, Excel, and the ability to use a PC and software.
• A great teammate with strong problem‑solving skills to accomplish tasks.

Preferred Qualifications

• Diploma in Engineering or any equivalent experience.
• Prior experience in a service operation is a plus.

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