Field Service Engineer

BENCHMARK ELECTRONICS SINGAPORE IPO PTE. LTD.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A leading electronics company in Singapore is seeking a technician to prepare equipment for troubleshooting and assist in installations. Required qualifications include Nitec or diploma in Engineering. Responsibilities involve testing components, tracking problem resolutions, and potentially training junior technicians. Fresh graduates are encouraged to apply. An excellent opportunity for professional growth awaits.

Qualifications

• 1-2 years of relevant experience or fresh graduates welcome.
• Relevant experience for Engineer position will be considered.

Responsibilities

• Prepare and evaluate equipment for troubleshooting.
• Review work orders and determine tasks for troubleshooting.
• Discuss assignments with internal and customer representatives.
• Assist with hardware installation and testing.
• Track on-site problem detection and resolution.

Skills

Troubleshooting

Problem-solving

Communication

Teamwork

Education

Nitec/ Higher Nitec in Engineering

Diploma in Engineering

Job description

Responsibilities

• Prepare and evaluate equipment to be used in on-site troubleshooting and analysis
• Review work order and related documentation to determine tasks to be performed in the troubleshooting assignment
• Discuss assignment with internal technical representatives and customer’s representative to understand the nature of the problem and ensure that the product was properly assembled according to specifications
• Assist with coordinating the installation of hardware as required
• Test mechanical and electrical components, using the appropriate tools, and replace faulty components as necessary
• Track and trend on-site problem detection and resolution
• May train customer’s staff as required
• Make technical recommendations on product improvement, reliability and troubleshooting techniques and tools based on product performance
• Work closely with senior engineers on the resolution of the more complex and difficult problems in the field
• Train lower level technicians
• Monitor processes and assemblies for product Design for Manufacturability (DFM) issues and drive feedback through appropriate channels
• All employees are responsible for the Quality of their work to ensure BEI meets, or exceeds Customer Satisfaction
• Track and record all incoming shipment parts/modules and installation date
• Work with customer and counterparts to ensure closure of SPDA parts

Requirements

• Nitec/ Higher Nitec in Engineering with 1 -2 years of relevant experience. Fresh Graduates are welcome to apply
• Diploma in Engineering with few years of relevant experience will be considered for Engineer position