Field Application Engineer $4.8K (EAA)

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment company based in Singapore is seeking a technical support professional to assist with the installation, calibration, and troubleshooting of audio visual equipment. The ideal candidate should have a Degree or Diploma in Electronics or Mechanical Engineering, with 3 to 5 years of relevant experience. Strong project management skills and the ability to work independently are essential for success in this role.

Qualifications

• 3 to 5 years of hands on experience in installing and repairing audio visual equipment.
• Possess good experience in projector technology including software and optics.
• Certified Technology Specialists (Audio Visual & Network) is an added advantage.

Responsibilities

• Provide quality technical support to sales team and end-users.
• Resolve technical issues and implement solutions.
• Assist with installation and repair of equipment.

Skills

Project management skills

Technical support

Ability to work under pressure

Education

Degree or Diploma in Electronics or Mechanical Engineering

Tools

JD Edwards/Oracle system

Audio visual equipment

Job description

Job Responsibilities:

• Provide quality technical support to the sales team, partners and end-users, handling general to complex field engineering assignments.

• Resolve pre and post sales technical issues, implement interim solutions, and elevate outstanding issues to Technical Service Manager for resolution.

• Maintain high quality standards and performance of company equipment and products in all venues.

• Assist with the installation, calibration, troubleshooting, commissioning and repair of equipment.

• Train partners and customer liaisons in the proper use of the company’s products, systems, tools and test equipment required for optimal performance.

• Prepare and assist in the preparation of technical documentation, reports and training material.

• Support region exhibition activities and product demonstrations.

• Handle any other duties and responsibilities that may be assigned by the Technical Service Manager.

Job Requirements:

• Degree or Diploma in Electronics or Mechanical Engineering.

• At least 3 to 5 years of hands on experience in installing and repairing audio visual equipment or providing technical support to customers.

• Possess good project management skills, understanding of customer requirements, and customer workflow in different industries.

• Possess good experience in projector technology to include necessary tools, software, optics, and projector setup in the field.

• Certified Technology Specialists (Audio Visual & Network) and knowledge of JD Edwards/Oracle system will be an added advantage.

• Able to work independently with minimal supervision, and work under pressure in a fast-paced environment.

• Must be able to travel within short notice within South East Asia.

Aaron Teo Yiau Bing (CEI No. R1103712)
Contact Number: 6737 3328
Recruit Express Pte Ltd
EA Licence No. 99C4599

We regret that only shortlisted candidates will be contacted.