Feedback Management (Gov/ Up to $3.1k!)

ADECCO PERSONNEL PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking a candidate for a contract role focused on managing public feedback and supporting service excellence initiatives. The ideal candidate holds a Bachelor's degree, is proficient in Microsoft Office, and possesses strong communication skills. Interested candidates are invited to apply via email.

Qualifications

• Bachelors degree required.
• Proficiency in Microsoft Office required.
• Familiarity with public sector operations is an advantage.
• Familiarity with public sector operations is an advantage.

Responsibilities

• Manage and respond to public feedback professionally.
• Coordinate follow-up actions and service recovery with internal teams.
• Support service excellence initiatives and implement policies.
• Compile and analyse feedback data for reporting.

Skills

Proficiency in Microsoft Office

Strong written communication skills

Interpersonal communication

Detail-oriented

Proactive

Ability to work independently or in a team

Education

Bachelor's degree in any discipline

Job description

The Opportunity

• Opportunity to be a part of a leading organisation supporting national safety and sustainable urban innovation
• Mon to Thu: 8.30am to 6.00pm & Fri: 8.30 am to 5.30 pm
• Nearest MRT: Ubi MRT
• 11 months contract
• Salary: Up to $3100

The Talent

• Bachelor’s degree in any discipline with proficiency in Microsoft Office
• Strong written and interpersonal communication skills
• Detail-oriented, proactive, and able to work independently or in a team
• Familiarity with public sector operations is an advantage

Job Description

• Manage and respond to public feedback in a timely and professional manner
• Coordinate with internal teams for follow-up actions and service recovery
• Support service excellence initiatives and policy implementation
• Compile and analyse feedback data for reporting purposes

Next Step

Prepare your updated resume, send to the following email: [e-mail] or contact [phone] for quick response

*Only shortlisted candidates will be contacted*

Eugene Chia

Direct Line: [phone]