Fashion Retail Associate — Elevate Customer Experience

H&M; Singapore; On-site; SGD 28,000 - 38,000; Full time

Benefits offered by this job

Global employee discount

HIP - Incentive Program

Job summary

H&M in Singapore is seeking a Sales Advisor to welcome customers, guide them through the store, and help them find the right products while showcasing our fashion range. You will work with your team to deliver exceptional service at every step of the customer journey.

Responsibilities include maintaining an inviting sales floor and back-of-house, supporting opening/closing, and representing the brand positively during all customer interactions.

Qualifications

• Experience in customer service within fashion, retail, or similar fields.
• Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.
• Thriving in collaborative and dynamic environments.
• Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.
• Flexible and action oriented.

Responsibilities

• Share fashion and product knowledge to help customers make informed choices.
• Collaborate with your team to deliver exceptional service at every step of the customer journey.
• Ensure the sales floor and back of house are well-stocked, organized, and inviting.
• Support with opening and closing of the store.
• Represent yourself and the brand positively during all customer interactions.

Skills

Customer service experience

Fashion knowledge

Team collaboration

Store technology

Flexible and action oriented

Job description

H&M in Singapore is seeking a Sales Advisor to welcome customers, guide them through the store, and help them find the right products while showcasing our fashion range. You will work with your team to deliver exceptional service at every step of the customer journey.

Responsibilities include maintaining an inviting sales floor and back-of-house, supporting opening/closing, and representing the brand positively during all customer interactions.