Failure Analysis - Technician, AWS Reverse Logistics

Amazon; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading cloud computing company in Singapore is hiring Operations Technicians to manage IT asset disposition through sustainable practices. The role involves testing and repairing data center equipment, inventory management, and ensuring workspace safety. Candidates should have experience in hardware troubleshooting and networking. Join a diverse team committed to innovation and environmental responsibility.

Benefits

Mentorship and career growth

Flexible work-life balance

Inclusive team culture

Qualifications

• 2+ years of computer hardware troubleshooting and repair experience.
• 1+ years of computer networking experience.

Responsibilities

• Conduct testing, repair, sanitization, and disassembly of IT equipment.
• Manage shipping, receiving, and inventory accurately.
• Unload, pick, and pack orders for shipment.

Skills

Computer hardware troubleshooting

Computer networking

Inventory management

Warehouse management

Manual handling

Education

High school or equivalent diploma

Job description

Overview

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

AWS Reverse Logistics is an electronics processing, reuse, and recycling company that works to extend the life of used electronic equipment through reuse, repair, and recycling. We specialize in the handling of valuable electronic equipment that was originally used in data centers. Come join our team and be a part of history as we deliver results for the largest cloud services company on Earth!

AWS Reverse Logistics is looking for Operations Technicians for its Reverse Logistics operation based in Singapore. Our mission is to manage and scale information technology asset disposition (ITAD) services for used electronics and electronic equipment (UEEE) through secure and environmentally sustainable practices supporting asset recovery, testing, reuse, recycling, and other circular economy initiatives.

Responsibilities

• Failure Analysis - Conduct a range of Testing, Repair, Sanitization and Disassembly across a variety of Data Center IT Server and Networking Equipment & Components.
• Warehouse Management System - Shipping & Receiving parts, maintain inventory accuracy, carry out audits, and disposition parts as prescribed by Inventory/Warehouse Management System.
• Unload, Pick & Pack orders/parts for shipment across local and international sites.
• Manual Handling - Frequent lifting of materials and products.
• Inventory Management – maintain precise records of all commodities – inbound and outbound.
• 5S - Maintaining the cleanliness, organization, and Safety of all workspaces.

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Benefits & Culture

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

• 2+ years of computer hardware troubleshooting and repair experience
• 1+ years of computer networking experience
• High school or equivalent diploma

Preferred Qualifications

• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.