Failure Analysis - Technician, AWS Reverse Logistics

AMAZON ASIA-PACIFIC RESOURCES PRIVATE LIMITED; Singapore; On-site; SGD 35,000 - 45,000; Full time

Job summary

A leading technology firm in Singapore is seeking an Operations Technician to manage and scale IT asset disposition services for used electronics. The role involves hardware troubleshooting, inventory management, and warehouse operations. Candidates should have at least 2 years of experience in computer repair and networking. Join our team to help ensure the sustainable handling of electronic equipment.

Qualifications

• At least 2 years of experience in computer hardware troubleshooting and repair.
• Minimum 1 year of experience in computer networking.

Responsibilities

• Conduct tests, repairs, sanitization, and disassembly on IT server and networking equipment.
• Manage warehouse operations including shipping and inventory accuracy.
• Unload, pick, and pack orders for shipment.
• Conduct frequent lifting of materials and products.
• Maintain detailed records of all commodities.

Skills

Computer hardware troubleshooting

Computer networking

Inventory management

Customer service

Manual handling

Education

High school or equivalent diploma

Job description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

AWS Reverse Logistics is an electronics processing, reuse, and recycling company that works to extend the life of used electronic equipment through reuse, repair, and recycling. We specialize in the handling of valuable electronic equipment that was originally used in data centers. Come join our team and be a part of history as we deliver results for the largest cloud services company on Earth!

AWS Reverse Logistics is looking for Operations Technicians for its Reverse Logistics operation based in Singapore. Our mission is to manage and scale information technology asset disposition (ITAD) services for used electronics and electronic equipment (UEEE) through secure and environmentally sustainable practices supporting asset recovery, testing, reuse, recycling, and other circular economy initiatives.

Key job responsibilities

• Failure Analysis - Conduct a range of Testing, Repair, Sanitization and Disassembly across a variety of Data Center IT Server and Networking Equipment & Components.
• Warehouse Management System - Shipping & Receiving parts, maintain inventory accuracy, carry out audits, and disposition parts as prescribed by Inventory/Warehouse Management System.
• Unload, Pick & Pack orders/parts for shipment across local and international sites.
• Manual Handling - Frequent lifting of materials and products.
• Inventory Management – maintain precise records of all commodities – inbound and outbound.
• 5S - Maintaining the cleanliness, organization, and Safety of all workspaces.

Basic qualifications

• 2+ years of computer hardware troubleshooting and repair experience
• 1+ years of computer networking experience
• High school or equivalent diploma

Preferred qualifications

• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure