Facilities & Resident Services Executive (4-Day Work Week / 12-Hour Shifts)

Advancer Global Facility Pte. Ltd.; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A facilities management company in Singapore is seeking a dedicated individual to manage resident enquiries and assist with facility bookings. The successful candidate will handle the handover and takeover of facilities, inspect for cleanliness, and maintain records accurately. Strong communication, organisational skills, and flexibility for 12-hour shifts in a 4-day work week are essential. This role offers a dynamic and engaging work environment with opportunities to liaise with multiple teams.

Qualifications

• Good communication and interpersonal skills for resident interaction.
• Strong organisational and time management abilities.
• Detail-oriented, capable of following procedures accurately.
• Basic computer literacy with MS Office and booking systems.
• Positive attitude and proactive nature required.
• Flexibility to work 12-hour shifts in a 4-day week.

Responsibilities

• Manage residents' enquiries and assist with facility bookings.
• Handle proper handover and takeover of facilities and equipment.
• Inspect facilities for cleanliness and readiness.
• Maintain booking records and payment procedures.
• Coordinate with security, housekeeping, and maintenance.
• Report faults or damages and ensure compliance.

Skills

Communication skills

Organisational skills

Time management

Attention to detail

Computer literacy

Positive attitude

Flexibility

Job description

Responsibilities

• Manage residents’ enquiries and assist them with facility bookings (e.g., function rooms, BBQ pits, courts).
• Handle proper handover and takeover of facilities and equipment before and after use.
• Inspect facilities for cleanliness, readiness, and any damages.
• Maintain booking records, deposits, and payments according to procedures.
• Coordinate with security, housekeeping, and maintenance teams to prepare facilities.
• Report faults or damages and ensure compliance with House Rules and SOPs.

Requirements

• Good communication and interpersonal skills to interact with residents.
• Strong organisational and time management skills.
• Detail-oriented and able to follow procedures accurately.
• Basic computer literacy (e.g., MS Office, email, booking systems).
• Positive attitude, proactive, and able to work independently.
• Flexibility to work 12-hour shifts in a 4-day work week schedule.