Facilities Coordinator Hard Services

Sodexo; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading facilities management service in Singapore is seeking a dedicated professional to deliver high-level hospitality services. The role includes managing vendor relationships, scheduling equipment maintenance, and providing logistics support. Candidates should be proficient in handling security matters and administrative tasks while ensuring excellent customer service. This position promises a dynamic working environment focused on enhancing client satisfaction.

Responsibilities

• Deliver high-level hospitality services to meet and exceed customer expectations.
• Manage vendor relations for timely delivery of services.
• Schedule regular equipment maintenance to ensure functionality.
• Set up and tear down events as needed.
• Act as first responder to reported issues, managing ticket assignments.
• Serve as primary contact with government representatives.
• Conduct site surveillance and manage access control.
• Support workplace logistics and follow up on security notifications.
• Provide coverage for reception desk as required.
• Perform administrative duties ensuring document updates.
• Assist in tasks for Reception, Mailroom, and Concierge.

Job description

Job Responsibilities

• Attends and delivers great experience at highest level of hospitality services, meeting customer needs and exceeding expectations, maintaining standards, elevating delight, and removing obstacles.
• Manage and escort vendors to ensure timely delivery of goods and services, as well as maintaining vendor relationships (e.g., pest control, landscape, ACMV servicing).
• Schedule regular maintenance of equipment to ensure it remains in good working order (e.g., AED servicing, change of water filter, and improvement works).
• Set up and tear down events.
• Act as first responder when issues are reported by users, including assigning the ticketing system.
• Serve as first contact with government representatives.
• Conduct surveillance including site walks, follow‑ups on defects, and ensure all access controls are working properly.
• Support workplace-related logistics.
• Follow up on security-related notifications or reports by employees and close out by escalating findings to the relevant team for rectification.
• Provide support and coverage to the reception desk as needed.
• Perform administrative duties, ensuring drawings and documents are updated.
• Support Reception, Mailroom, and Concierge tasks as required.