F&B Supervisor: Lead Service & Guest Experience

Marina Bay Sands PTE. LTD.; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A luxury hotel and resort in Singapore is seeking a supervisor to assist in the management of restaurant operations. The ideal candidate will lead service personnel, maintain high standards of customer service, and manage training and development. A minimum of 2 years of supervisory experience in a high-end establishment is required, along with a Certificate or Diploma in Food & Beverage. This role includes shift work, weekends, and public holidays, while promoting a positive work environment.

Qualifications

• At least 2 years of supervisory experience in a 5-star hotel or deluxe restaurant.
• Exceptional communication and leadership abilities.
• Professional appearance and demeanor.

Responsibilities

• Assist management in efficient restaurant operations.
• Lead a team of service staff effectively.
• Monitor guest satisfaction and resolve issues.

Skills

Leadership

Customer service

Operational knowledge

Education

Certificate or Diploma in Food & Beverage

Job description

A luxury hotel and resort in Singapore is seeking a supervisor to assist in the management of restaurant operations. The ideal candidate will lead service personnel, maintain high standards of customer service, and manage training and development. A minimum of 2 years of supervisory experience in a high-end establishment is required, along with a Certificate or Diploma in Food & Beverage. This role includes shift work, weekends, and public holidays, while promoting a positive work environment.