F&B Service - Captain

The Luxury Collection; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

The Luxury Collection Singapore is seeking a Front of House team member to deliver exceptional, customer-focused service under supervision. Located in a luxury hotel, you will ensure adherence to health, safety, and brand standards while greeting guests and taking orders.

Preferred qualifications include a high school diploma and at least 1 year of restaurant food service experience. This full-time, non-management role emphasizes upselling beverages and maintaining high standards of service.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year experience in restaurant food service.
• Friendly, professional appearance and demeanor.

Responsibilities

• Take and deliver customer orders, consistently demonstrating high levels of customer service.
• Prepare set ups for tables and/or rooms.
• Communicates to superior any difficulties, guest comments and other relevant information.
• Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures.
• Stock is stored in relation to hotel procedures.
• Beverages are upsold and regularly replenished, abiding by alcohol service regulations.
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely.

Skills

Customer service

Communication

Food & beverage service

Upselling

Education

High school diploma

Job description

Additional Information

Job Number 26106304

Job Category Food and Beverage & Culinary

Location 80 Middle Road, Singapore, Singapore, Singapore, 188966 VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary This position is responsible for delivering exceptional customer focused service under the direction of the Restaurant Manager or Supervisor, through adherence to local hotel policies and procedures. Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures

Preferred Qualification High school graduate At least 1 year experience in restaurant food service

CORE WORK ACTIVITIES

• Take and deliver customer orders, consistently demonstrating high levels of customer service
• Prepare set ups for tables and/or rooms
• Communicates to his / her superior any difficulties, guest comments and other relevant information
• Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures
• Food and beverage stock is stored in relation to hotel procedures
• Beverages are upsold and regularly replenished, abiding by responsible alcohol service regulations
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.