F&B Operations Manager | $5500-$6500 | URGENT

HRNET VENTURES PTE. LTD.; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A leading F&B management company in Singapore seeks a skilled manager to oversee daily store operations, ensuring efficiency and excellent customer experience. Responsibilities include upholding service quality, driving operational strategies, and leading workforce planning. The ideal candidate has 3 years of multi-store management experience in the F&B industry and holds a relevant diploma or degree. Strong communication and project management skills are essential for success in this role.

Qualifications

• 3 years of multi-store management experience in the F&B industry.
• Solid understanding of F&B operational workflows and industry best practices.
• Proactive, dependable, and solution-driven with strong critical-thinking abilities.

Responsibilities

• Oversee end-to-end daily store operations for efficiency.
• Ensure service quality and compliance across all outlets.
• Drive operational strategies to enhance productivity and control costs.
• Lead workforce planning including scheduling and recruitment decisions.
• Conduct regular audits and inspections for operational excellence.

Skills

Multi-store management experience

F&B operational workflows understanding

Decision-making skills

Project management

Customer-focused communication

Education

Diploma/Degree in a relevant field

Job description

What You'll Do:

• Oversee end-to-end daily store operations to ensure consistent efficiency and a smooth customer experience.
• Uphold service quality, product standards, and SOP compliance across all outlets, while updating and improving operational guidelines.
• Drive operational strategies that enhance efficiency, boost productivity, and control costs.
• Lead workforce planning, including scheduling, recruitment decisions, performance management, and disciplinary actions.
• Conduct regular outlet visits, audits, and inspections to ensure consistency, safety, and operational excellence.
• Coordinate closely with Marketing and cross-functional teams to roll out promotions, initiatives, and operational programs.
• Manage logistics, inventory control, stock ordering, and overseas procurement to support daily operations.
• Oversee store setups, renovations, reinstatements, and maintenance, working with landlords, contractors, and internal project teams.
• Facilitate effective communication with outlet teams through meetings, updates, and feedback channels to maintain alignment.
• Prepare operational reports, review outlet performance, and present insights and improvement plans to senior management.

What You Bring:

• 3 years of multi-store management experience in the F&B industry
• Diploma/Degree in a relevant field
• Solid understanding of F&B operational workflows, standards, and industry best practices
• Proactive, dependable, and solution-driven, with strong critical-thinking abilities
• Capable decision-maker and effective leader who can guide, support, and motivate teams
• Strong communicator with excellent interpersonal skills and a customer-focused approach
• Experienced in project management, particularly in outlet renovations and new store openings

Shortlisted candidates will be contacted