F&B OPERATIONS MANAGER

MAYAS CHAI PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading food and beverage company in Singapore is seeking an experienced F&B Operations Manager to oversee operations of their outlets. Responsibilities include managing budgets, optimizing profitability, developing service standards, and leading the team. The ideal candidate has a minimum of 5 years in F&B management with strong leadership and communication skills. This is a full-time position with competitive pay and opportunities for career growth.

Qualifications

• Minimum 5 years of experience in F&B management.
• At least 2 years in an operations-level leadership role.
• Equivalent experience may be considered.

Responsibilities

• Oversee daily operations of all food and beverage outlets.
• Develop and implement operational procedures and service standards.
• Monitor guest satisfaction and handle customer complaints.

Skills

Strong leadership

Communication skills

Team management

Knowledge of F&B operations

Cost control

Problem-solving

Education

Bachelor’s degree in Hospitality Management or Business Administration

Tools

POS systems

Microsoft Office

Job description

Job Description

We are seeking a dynamic and experienced F&B Operations Manager to oversee and lead the daily operations of our food and beverage outlets. The ideal candidate will be responsible for ensuring exceptional guest experiences, optimizing profitability, and maintaining high operational standards across all F&B units.

Key Responsibilities

• Oversee daily operations of all food and beverage outlets, banquets, and catering.
• Develop and implement operational procedures, service standards, and quality assurance processes.
• Monitor guest satisfaction and handle customer complaints promptly and professionally.
• Lead, train, and develop F&B staff, ensuring a positive and productive team environment.
• Work with the executive chef and kitchen team to ensure menu consistency, food quality, and presentation standards.
• Manage inventory, ordering, and vendor relations to ensure cost-effective purchasing and minimal waste.
• Prepare and manage budgets, forecasts, and financial reports for F&B operations.
• Ensure compliance with health, safety, hygiene, and licensing regulations.
• Coordinate with other departments to plan and execute events, promotions, and private functions.
• AnalyzE sales, cost control reports, and other performance indicators to drive continuous improvement.

Job Requirements

• Education: Bachelor’s degree in Hospitality Management, Business Administration, or related field. Equivalent experience may be considered.
• Experience: Minimum 5 years of experience in F&B management, with at least 2 years in an operations-level leadership role.
• Skills:
  • Strong leadership, communication, and team management skills.
  • In-depth knowledge of F&B operations, cost control, and service standards.
  • Ability to handle high-pressure situations and solve problems efficiently.
  • Proficiency in POS systems and Microsoft Office; knowledge of inventory and scheduling software is a plus.
• Personal Attributes:
  • Guest-oriented and service-driven.
  • Strong organizational and multitasking abilities.
  • Attention to detail and commitment to quality.
  • Flexible with work hours, including weekends and holidays.