F&B Operations Leader: Banquets & Guest Experience

ROYAL PLAZA; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading hospitality establishment in Singapore is seeking a dedicated Food & Beverage Supervisor to oversee service operations and maintain high standards in food quality. The successful candidate will have at least 2-3 years of experience in a hotel or banquet setting and a diploma in Hospitality. You will be responsible for training junior staff, managing guest complaints, and ensuring excellent service delivery. Candidates must be willing to work shifts and possess strong supervisory skills.

Qualifications

• Minimum 2-3 years of F&B experience in a hotel or banquet setting.
• Proven ability to supervise and train junior team members.
• Willingness to work shifts, weekends, and public holidays.

Responsibilities

• Perform Food & Beverage Service and operations in line with hotel standards.
• Oversee daily effectiveness of operational matters of Food & Beverage outlets.
• Conduct training and coaching for all junior staff.
• Manage guest complaints and ensure service excellence.

Skills

Supervisory skills

Training abilities

Food and Beverage knowledge

Customer service focus

Education

GCE 'N' or 'O' Levels / Diploma in Hospitality

Job description

A leading hospitality establishment in Singapore is seeking a dedicated Food & Beverage Supervisor to oversee service operations and maintain high standards in food quality. The successful candidate will have at least 2-3 years of experience in a hotel or banquet setting and a diploma in Hospitality. You will be responsible for training junior staff, managing guest complaints, and ensuring excellent service delivery. Candidates must be willing to work shifts and possess strong supervisory skills.