F&B Operations Lead - Go-Live & Growth (Singapore)

qlub; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading dining payment solutions provider in Singapore is seeking an Operations Executive to optimize operational processes and ensure smooth onboarding for new merchants. The ideal candidate will have 1-2 years of operations experience in customer-facing roles, strong problem-solving skills, and the ability to drive efficiency. Join a dynamic team dedicated to transforming the restaurant payment experience.

Benefits

Fast-paced work environment

Growth opportunities in a start-up

Collaboration with motivated teams

Qualifications

• 1 - 2 years’ experience in operations, preferably in customer-facing roles.
• Experience in start-ups or zero-to-one environments is an advantage.
• Established history of spearheading projects with quantifiable outcomes.

Responsibilities

• Own the end-to-end go-live process for new merchants.
• Act as a knowledge specialist on qlub and F&B operations.
• Build and manage relationships with merchants.

Skills

Operational efficiency

Problem solving

Communication skills

Job description

A leading dining payment solutions provider in Singapore is seeking an Operations Executive to optimize operational processes and ensure smooth onboarding for new merchants. The ideal candidate will have 1-2 years of operations experience in customer-facing roles, strong problem-solving skills, and the ability to drive efficiency. Join a dynamic team dedicated to transforming the restaurant payment experience.