F&B Operations Executive (Li Bai Cantonese Restaurant)

SHERATON TOWERS SINGAPORE HOTEL; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A luxury hotel in Singapore is seeking an individual to assist the Restaurant Manager with overall restaurant operations. The role includes managing staff schedules, maintaining hygiene standards, and ensuring high-quality service for guests. Ideal candidates should be attentive to detail and have strong customer service skills.

Responsibilities

• Assist Restaurant Manager in managing overall restaurant operations.
• Assist in all administration works and follow up promptly.
• Assist in scheduling staff according to the business level.
• Maintain high standards of quality control, hygiene, and health and safety.
• Check on cleanliness of all table and service station.
• Ensure staff adheres to the company's uniform and grooming standards.
• Maintain training system to ensure associates have necessary skills.
• Supervise and coordinate supplies of store requisitions.
• Take down and follow up incoming reservations.
• Assist in ushering guests at the entrance to their tables.
• Handle guest’s complaints and feedback tactfully.

Job description

SCOPE

Assist Restaurant Manager in managing overall restaurant operations.

KEY RESPONSIBILITIES

• Assist Restaurant Manager in all administration works and follow up promptly.
• Assist Restaurant Manager in scheduling staff according to the business level.
• Maintain high standards of quality control, hygiene, and health and safety.
• Check on cleanliness of all table and service station, including the operating equipment to ensure sufficient par to support the operations.
• Ensure that all staff adheres to the company's uniform and grooming standards.
• Maintain training system to ensure associates have the necessary framework and skills to perform their job efficiently and effectively.
• Supervise and coordinate supplies of store requisitions.
• Take down and follow up incoming reservations and to make arrangements accordingly.
• Assist in ushering guests at the entrance to their tables.
• Assist to handle guest’s complaints and feedback tactfully.
• Any other duties assigned by Restaurant Manager.