F&B Operation Assistant Manager / Manager #79464

-; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A retail and F&B company in Singapore is looking for an F&B Operation Assistant Manager / Manager. The role includes training staff, overseeing operations, and ensuring high standards of customer service and hygiene. Candidates must have at least 2 years of F&B experience and a food hygiene certificate. The position offers a gross salary of up to SGD 4500 plus performance bonuses. This is a permanent role based in West Singapore with a working schedule of 5.5 days a week.

Qualifications

• Minimum of 2 years working experience in the F&B industry.
• Must maintain cleanliness and quality service at all times.
• Comfortable handling customer complaints and feedback.

Responsibilities

• Train and supervise restaurant staff for exceptional service standards.
• Maintain a clean and safe store environment.
• Oversee food presentation and product displays.
• Monitor inventory levels and place purchase orders.
• Prepare and manage duty roster for service team.

Skills

Good personal hygiene practices

Customer service skills

Ability to work during weekends and public holidays

Education

Food hygiene certificate

Job description

Job Description

• Industry/ Organization Type: Japanese Retail and F&B Industry
• Position Title: F&B Operation Assistant Manager / Manager
• Working Location: West - West Coast (Nearest MRT: Clementi)
• Working Hours: 5.5 days, 11.30 am-10pm - 48 hours
• Salary Package: Gross Up to SGD 4500 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Train and supervise restaurant staff to ensure exceptional service standards are consistently met.
• Maintain a clean, safe, and well-kept store environment at all times.
• Create and uphold a pleasant and welcoming atmosphere for all diners.
• Oversee food presentation and supermarket product displays to ensure compliance with food safety and health regulations.
• Interact with dining customers to gather feedback on food quality and service experience.
• Review customer feedback and implement improvements to enhance overall service quality.
• Handle customer complaints promptly and professionally, ensuring satisfactory resolutions.
• Report any incidents, accidents, complaints, or significant customer feedback to the appropriate superior.
• Perform cashier duties as required.
• Place purchase orders with suppliers to maintain adequate inventory.
• Prepare and manage the duty roster for the service team.
• Support daily operations to ensure smooth and efficient service flow.
• Monitor supermarket inventory levels, ensuring all essential products and restaurant supplies are adequately stocked.
• Ensure supermarket shelves are well-stocked, product displays are neat and attractive, correctly priced, and safely arranged.

Qualifications

• Min. 2 years of working experience in the F&B industry
• Have good personal hygiene practices
• Must have food hygiene certificate
• Maintain quality, excellent service & cleanliness at all times
• Comfortable to work during weekend and public holiday

Application Process

Submit your application by clicking the APPLY button; or email your resume to [e-mail]. Please indicate #79464 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it is likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

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