F&B Experience Ambassador | Upsell & Guest Delight

SGO TAS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading food and beverage company in Singapore is seeking an experienced F&B Ambassador to deliver exceptional service and enhance customer satisfaction. You will engage with guests professionally while driving outlet sales through upselling and maintaining smooth operations. The ideal candidate has 1-2 years of industry experience, strong interpersonal skills, and a service-oriented mindset. This role offers a collaborative environment and opportunities for career progression.

Benefits

Career progression

Premium working location at Orchard

Collaborative work environment

Diverse project opportunities

Qualifications

• 1–2 years of experience in the food and beverage or customer service industry.
• Strong interpersonal skills to build relationships with customers and team members.
• Self-motivated and reliable, able to work independently.
• Excellent communication skills and service-oriented mindset.
• Positive and approachable personality.
• Familiarity with POS systems preferred.

Responsibilities

• Engage with guests warmly and professionally.
• Promote and upsell menu offerings effectively.
• Ensure smooth service operations via POS systems.
• Maintain cleanliness and organization of service area.
• Address customer inquiries and feedback promptly.
• Drive sales and improve customer satisfaction.

Skills

Interpersonal skills

Communication skills

Customer service

POS systems knowledge

Reliability

Positive demeanor

Tools

POS systems

Job description

A leading food and beverage company in Singapore is seeking an experienced F&B Ambassador to deliver exceptional service and enhance customer satisfaction. You will engage with guests professionally while driving outlet sales through upselling and maintaining smooth operations. The ideal candidate has 1-2 years of industry experience, strong interpersonal skills, and a service-oriented mindset. This role offers a collaborative environment and opportunities for career progression.