F&B Executive / Supervisory

COMMUNAL CONNECTIONS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A growing restaurant company in Singapore is seeking a hands-on leader to manage front-of-house operations. The ideal candidate should have 1–2 years of experience in a supervisory role within the F&B industry, strong leadership skills, and the ability to resolve customer issues effectively. Responsibilities include overseeing service flow, mentoring staff, and ensuring compliance with safety protocols. Candidates must be flexible with shifts, weekends, and public holidays.

Qualifications

• Minimum 1–2 years’ experience in an F&B supervisor or senior service crew role.
• Strong leadership and interpersonal skills.
• Confident in handling customer issues and making decisions under pressure.

Responsibilities

• Oversee day-to-day front-of-house operations.
• Supervise and mentor service crew.
• Manage customer experience and resolve service issues.
• Track daily sales and upselling effectiveness.

Skills

Leadership

Customer service

Operational efficiency

Communication

Job description

Are you passionate about the F&B industry? Join our client's growing team, where they are dedicated to delivering high-quality, delicious meals to the customers.

Step Up and Lead the Service Floor

If you’ve ever felt like you were ready for more responsibility, more growth, and more impact, this is your chance. We’re looking for a hands‑on leader who can manage daily operations, uplift the team, and drive an unforgettable guest experience.

Job Responsibilities

• Oversee day‑to‑day front‑of‑house operations to ensure smooth service flow
• Supervise and mentor service crew, ensuring grooming, punctuality, and performance meet brand standards
• Lead pre‑shift briefings and allocate team duties effectively
• Manage customer experience, handle feedback and resolve service issues promptly and professionally
• Monitor floor activity and jump in where needed to maintain service speed and quality
• Track daily sales, upselling effectiveness, and provide feedback to team
• Assist with shift scheduling, manpower planning, inventory checks, and outlet reporting
• Liaise with kitchen and backend team to ensure coordination across departments
• Enforce hygiene, safety, and service protocols in accordance with SFA and company policies
• Train new staff and support onboarding of new hires

Requirements

• Minimum 1–2 years’ experience in an F&B supervisor or senior service crew role
• Strong leadership and interpersonal skills — able to guide, correct, and uplift team members
• Confident in handling customer issues and making decisions under pressure
• Good understanding of F&B operations, basic admin, POS, and ordering systems
• Must be able to work shifts, weekends, and public holidays
• Passionate about the F&B industry with a growth mindset

You hereby acknowledge and provide your consent for the utilization of your personal data for the explicit purpose of recruitment and job placement with this job application.
We regret to inform that only shortlisted candidates would be notified.
EA License: 22C0941 (Communal Connections Pte Ltd)